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Raised rates by 33% w/no claims ever made
While their customer services reps are very very nice, that doesn't in any way mitigate the fact that they raised my dog's monthly premium by 33% and my other dog is set for the same increase when her premium hits the 12 month mark early next year. While I expect modest yearly increases, no amount of justifying can explain this rate increase. In the 12 months I've had my dogs insured with them I've not made one claim. One customer service rep made it sound like the rate increase was specific to CA, but I am on a breed-specific board and I can tell you, the rates are going up by leaps and bounds all over the 50 states. I switched my dogs to Healthy Paws, which is based on the same model as Trupanion. I had assurances from them, verbally and in writing, that yearly premium increases are in the 5% - 7% range.
Insurer: Trupanion
By: Seeh2o
Excellent Insurer
My 12 year old Golden Retriever,Tucker, had his spleen and a tumor removed and was diagnosed with Hemangiosarcoma,an aggressive, malignant cancer. We were devastated,His surgery,ICU,medications and aftercare cost over $7,000. I submitted claims and they contacted the Veterinary hospital for some fill in info. Within about 2 weeks I was reimbursed almost $6,000. This is a wonderful plan and the customer care at Pets Best is second to none.
Insurer: Pets Best
By: Rickie
I am so glad we had pet insurance in place for Sti
Claims were easy to file and service was relatively fast.
Insurer: ASPCA
By: Diane
Good Coverage
They have great cvoerage and I have been insured for several years. Only down side is claims processing seems to have slowed down recently. i used to get an email almost immediately when I faxed in a claim and check mailed within 10 days. Now it is 10 business days before you hear anything and about another week to get the check. Still ot bad you get reimbursed in under 30 days, (better than my health insurance).
Insurer: Embrace
By: Cindy
A Great Insurance Company
I have been a member for less than a year. So far the service is exactly what I expected. I think the cost is reasonable and the service is great.
Insurer: ASPCA
By: Peter
Better than any other pet insurance company.
I researched different insurance companies and found upon numerous reviews that Embrace was the best. I opened up a policy with them for my 4-legged baby, .Muzby. A few months later I found out he tore the ACL in his right knee. This was my first experience with Embrace. It went very smoothly. It is now 10 weeks later...and Muzby just tore his ACL in his left knee. He just underwent surgery yesterday...and I already have my information from Embrace stating that he is covered and all I will have to pay after it is all said and done is the 10% of the total bill since we already met our yearly deductible from the first surgery. Thank you Embrace....Muzby has had a rough start to his life as he is still only 2 years old....without your coverage...I don't know what I would do....as I love him. Thank You! PS....I told everyone at work about your company...I hope I bring you many more customers!!!
Insurer: Embrace
By: Amy
Thank You ASPCA Pet Iinsurance
When my little Norwegian Forest cat, Peter, became ill during Hurricane Irene, my husband and I were frantic, but luckily we found a veterinarian Clinic in the next town that would see him. He had a bladder stone and without immediate help, he would have died. After surgery and two weeks in the hospital, he came home safe and sound and much to our delight, ASPCA Pet Insurance reviewed our claim and sent us a check that helped us so much because we are retired. They let us know when they received the claim and when they had approved it. They sure came through when they were needed.
Insurer: ASPCA
By: Judi
I am a happy camper!
Our newly acquired labrador retriever jammed his leg and subsequently was diagnosed with severe arthritis in both front shoulders, elbows and carpals. The claim was handled very efficiently, more efficiently than my previous pet health policy.
Insurer: Embrace
By: Carol
Happy with the pet insurance
I wanted pet insurance for my adopted terrier mix puppy, I talked to a couple of companies but I liked the coverage from ASPCA. Since I have had the ball of energy he has gotten into all kinds of things. Thank goodness for the insurance.
Insurer: ASPCA
By: Juanita
Just what I was hoping for!
After having several pets with extensive health problems, I decided that the next time around I would try pet health insurance. Well, after much research we settled on Embrace. Almost right away my rescued kitten started having problems. Embrace was everything I was looking for in a great insurance company. They responded quickly, have great customer service and covered everything I thought my policy would cover. I'm very please with Embrace.
Insurer: Embrace
By: Reid