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Would not Recommend Trupanion
I have had Trupanion for about a year not had to put in a claim and my boxer female just turned 3 yrs old. I got a notice in the mail that my premium will be going up 70% !! I was floored. I called them to ask why and they said due to Breed related factors and the area I was in they needed to adjust the price, and offered to raise my deductible to keep the same plan. BS!! In my opinion if you have to raise your rates 70% in one year because you mis calculated the cost. Someone is not doing their job or the company is on shaky grounds. BTW this is North Texas not Bedford NY Prices are not that high.
Insurer: Trupanion
By: Danielle
Excellent insurance
Pets Best has covered both my dogs and reimbursed exactly as the plan states. There has never been an issue or problem with a claim. I have had other pet insurance and nothing compares to Pets Best. I highly recommend them.
Insurer: Pets Best
By: Ryan
Good Major Medical Insurance for a fair price.
I signed up my adopted 6 year old Jack Russell with Trupanion earlier this year and recently had a major claim due to an infection that required surgery. The Trupanion representative was easy to reach on the phone and was great in helping me obtain the required paperwork. Trupanion paid exactly what their advertising and contract promised and they provided a detailed explanation for each item in my claim. They processed the claim very quickly once I obtained and faxed them the necessary paperwork from my vet and the surgeon. There is a fairly high deductible and the policy doesn't cover preventive care but that's appropriate for a "major medical" policy. It provides exactly what I need to ensure that I won't have to deal with a huge medical bill for a major sickness or injury and the premiums are very reasonable compared to the cost of "full coverage" insurance I looked into. Overall, I'm very pleased with the policy and with the company.
Insurer: Trupanion
By: Ed
Good Major Medical Insurance for a fair price.
I signed up my adopted 6 year old Jack Russell with Trupanion earlier this year and recently had a major claim due to an infection that required surgery. The Trupanion representative was easy to reach on the phone and was great in helping me obtain the required paperwork. Trupanion paid exactly what their advertising and contract promised and they provided a detailed explanation for each item in my claim. They processed the claim very quickly once I obtained and faxed them the necessary paperwork from my vet and the surgeon. There is a fairly high deductible and the policy doesn't cover preventive care but that's appropriate for a "major medical" policy. It provides exactly what I need to ensure that I won't have to deal with a huge medical bill for a major sickness or injury and the premiums are very reasonable compared to the cost of "full coverage" insurance I looked into. Overall, I'm very pleased with the policy and with the company.
Insurer: Trupanion Canada
By: Ed
Your quoted rate will NOT stay the same.
Our quoted insurance premiums rose 200% within a year and a half. Insurance is purchased to provide cost certainty, however if your rate can increases three-fold ask yourself if you think its worth it. Truepanion indicated that the cost of pet healthcare rose substantially and our premiums rose accordingly. Trupanion could not provide any data to support this argument. Our orginal quote was for $43 month with no deductible. 18 months later it was $143...Their solution was to offer us a $1000 deductible. THIS IS NOT TERM INSURANCE WITH A FIXED PREMIUM. Premiums can rise at the convenience of Trupanion with no cap on increases.
Insurer: Trupanion Canada
By: Sam
Embrace paid 100% after my 10 % copay!
My 5 year old dog Maggie had two fractured upper back teeth. The extractions had to occur under general anesthesia. This was very expensive for me. After Embrace reviewed my claim, the Explanation of Benefits showed that the only amount not covered was the 10 percent co-pay and the remaining balance Embrace fully covered. The medications, the lab tests, routine dental cleaning, peridontal treatment, xrays, the oral surgery and more. It was such a relief to receive the reimbursement because the final costs was pretty expensive for me. Having this really great pet insurance means that I don't have second thoughts about getting care for my dog. Embrace has also covered two previous smaller claims. The staff is helpful, concerned, friendly. They always make sure that I understand the process, re-assure me about when they will review the claim and how long to expect a response from them. One review took a little longer than usual, but Embrace was in contact with me to let me know this. I wasn't left hanging. I always highly recommend Embrace Pet Insurance to anyone when I have the opportunity because I have been so satisfied, and my Maggie receives the care she needs.
Insurer: Embrace
By: Emily
Healthy Paws is Super
Interaction with this company is the easiest, most thorough thing! My vet sends the claim form and chart notes to Healthy Paws, right away I get an email from HP saying they had received it, then in less than a week I get an email saying it's been processed and a check is on the way. I've only had two claims so far but I'm so impressed that it's this easy, and of our recent $300 bill we only paid about $50 and it would have been less but we were still meeting our deductible. GREAT service, thanks Healthy Paws.
Insurer: Healthy Paws
By: Sara
patient customer service
I decided to get on board right away with my new puppy, a toy fox terrier, after having owned 2 others, without insurance. So far they have been very patient with my questions as I can't always keep track. They are quick and efficient with reimbursement as well. I have seen many positive comments and came across one from a former veterinarian who moved from my area.Thanks
Insurer: Embrace
By: Sandy
need on-line claim facility
I've been very happy with the pet insurance, but find the claims procedure a bit slow. I would like to be able to claim online
Insurer: ASPCA
By: Paul
Excellent customer service!
I was skeptial about pet insurance. This is my first time, after much research I picked Embrace. Owning 4 dogs, expenses can add up. When we adopted the 2 youngest sisters as pups we decided to get pet insurance, our other 2 dogs are really too old. At the age of 1 1/2 yrs old Trixie developed hip dysplasia, she could not walk on her leg. She had surgery and they covered exactly what we thought. There was a billing mix up at our vets and they did not send in the correct bills. Embrace helped put with the problem and honored the contact. We are very pleased. Would definitely recommend.
Insurer: Embrace
By: Kathy