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236,226 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,336 reviews

4.9
Healthy Paws

10,802 reviews

4.9
Fetch

27,500 reviews

4.9
Pets Best

14,169 reviews

4.9
Trupanion

63,015 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

January 02, 2012

Reimbursment for IVDD (Dachshund) $10,000 claim

Our 2.5 miniature dachshund had a cervical disk rupture and has been diagnosis with IVDD. We had a middle of the night emergency trip to the vet, followed by appointments with the neurologist specialists, a CT scan, surgery and over a week total in intensive care. Trupanion was really great with our claim. We were pre-approved for the surgery and all care prior. They sent the pre-approval within 12 hours which was great. All cheques were received in a week. They paid out the full 90% and there was very little deductions (consults etc). My only comment would be that if there was an option to pay slightly extra month so that Trupanion would also cover the government taxes on the total, we would go for that – as on a bill of over $10,000, taxes in British Columbia (12%) really add up. All in all, the experience was a 10 out of 10 and I can’t imagine not having the coverage as it allowed us to get the best service for our dog without worrying about the cost (who by the way, 2 weeks post surgery is 100% recovered, we are suppose to keep him very quiet for many weeks, but you can’t even tell he had major surgery). Thanks Trupanion.

Insurer: Trupanion

By: Amanda

Useful
January 02, 2012

Excellent Experience

The company reviewed the three claims relating to my dog's knee surgery within the timeline they had outlined during the initial customer service phone inquiry. The reimbursements were made within the timeline, and frankly, I was stunned at the simplicity of the program and the extent of the coverage. Unlike the human counterpart insurance quagmire, the process was seamless, timely, and our expectations were exceeded.

Insurer: Trupanion

By: Maureen

Useful
January 02, 2012

Excellent Experience

The company reviewed the three claims relating to my dog's knee surgery within the timeline they had outlined during the initial customer service phone inquiry. The reimbursements were made within the timeline, and frankly, I was stunned at the simplicity of the program and the extent of the coverage. Unlike the human counterpart insurance quagmire, the process was seamless, timely, and our expectations were exceeded.

Insurer: Trupanion Canada

By: Maureen

Useful
January 02, 2012

Happy With Wellness Rewards Plan

This is my second year with Embrace. I am very happy with the Wellness Rewards Plan for my greyhound. After taking her for her annual overall wellness check, nail trimming, various immunizations and required county tag, fecal exam, and heartworm test, Embrace quickly reimbursed me the full $200 of the total $234 bill (I selected the $200 maximum reimbursement plan). I definitely will renew with Embrace when this plan expires in March.

Insurer: Embrace

By: Pat

Useful
January 02, 2012

Insurer rating

Feedback on Trupanion

Insurer: Trupanion

By: Butter

Useful
January 02, 2012

Insurer rating

Feedback on Trupanion

Insurer: Trupanion Canada

By: Butter

Useful
January 02, 2012

great, caring people!

We have several dogs and cats covered by Embrace insurance. We have been with them for 3 years. We have found the entire staff, especially Laura, to be caring, efficient and knowledgeable. We had insurance with a different Pet Insurance Company before Embrace and there is no comparison! Embrace is by far, the superior company in all ways.

Insurer: Embrace

By: Dena

Useful
January 02, 2012

Excellent, caring customer service.

We've been with Embrace for 1 year, and unfortunately one of our cats has had 2 serious hip and knee surgeries.The Embrace staff was caring and very helpful both times. The paperwork was easy and the reimbursement was very quick (2 weeks for surgery and other related claims). We're very pleased and will continue to use Embrace as well as recommend them to our vet and friends who have animals.

Insurer: Embrace

By: Dottie

Useful
January 01, 2012

Snappy claim service

Trupanion handled my dog's Addison's claim proficiently.s

Insurer: Trupanion

By: Steve

Useful
January 01, 2012

Snappy claim service

Trupanion handled my dog's Addison's claim proficiently.s

Insurer: Trupanion Canada

By: Steve

Useful

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