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Easy, Fast. Exactly the coverage I signed up for.
I submitted a claim on 12/26/2011 for a back injury for my rat terrier. The very next day I was contacted for some additional needed paperwork, by one of their very friendly customer service reps. I recieved feedback immediately and the claim was fully processed on 12/29/2011, for the exact amount I had expected to pay. This company does exactly what they say they will, plain and simple. Something I had been missing with our previous insurer. I will be a member for life for all of my pets--VERY HIGHLY RECOMMENDED! With their fast claims process (and the option to be pre-approved for larger claims in the vets office, so you don't have to pay out of pocket at all!), very friendly customer service, and easy to use system of 90% of actual vet bill covered I would never recommend anyone else!!
Insurer: Trupanion
By: Kristine
Easy, Fast. Exactly the coverage I signed up for.
I submitted a claim on 12/26/2011 for a back injury for my rat terrier. The very next day I was contacted for some additional needed paperwork, by one of their very friendly customer service reps. I recieved feedback immediately and the claim was fully processed on 12/29/2011, for the exact amount I had expected to pay. This company does exactly what they say they will, plain and simple. Something I had been missing with our previous insurer. I will be a member for life for all of my pets--VERY HIGHLY RECOMMENDED! With their fast claims process (and the option to be pre-approved for larger claims in the vets office, so you don't have to pay out of pocket at all!), very friendly customer service, and easy to use system of 90% of actual vet bill covered I would never recommend anyone else!!
Insurer: Trupanion Canada
By: Kristine
You are the TOPS,GREAT.WONDERFUL
I told my neice to get your insurance for her new pet dog.I hope she does I will presure her.
Insurer: Embrace
By: Anthony
Great Customer Service
I submitted a few claims recently for x-rays on our Bullmastiffs ACL and some other minor concerns. Our vet recommended we see an Orthopedic for a consultation. After that visit it was confirmed that our dog needed surgery. With the quote for surgery at $3,600, it was refreshing to know that the surgery would be covered. In less than a week I had a precertification of coverage for the surgery. I couldn't have asked for better customer service. When the vet bills pile up and future procedures are needed, it is nice to know that you have a great resource in the Embrace Team when you need them.
Insurer: Embrace
By: Brian
Excellent Service
All claims were paid quickly without any issues. When I had a question customer service is terrific and very helpful. Highly recommended
Insurer: Trupanion
By: Denise
Excellent Service
All claims were paid quickly without any issues. When I had a question customer service is terrific and very helpful. Highly recommended
Insurer: Trupanion Canada
By: Denise
SASSI'S CLAIM
AWSOME TURN AROUND TIME...PAID CLAIM ONE DAY AFTER SUBMITTING!!! KUDOS!
Insurer: Trupanion
By: SASSI
SASSI'S CLAIM
AWSOME TURN AROUND TIME...PAID CLAIM ONE DAY AFTER SUBMITTING!!! KUDOS!
Insurer: Trupanion Canada
By: SASSI