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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Professional
Very professional, responsive service.
Insurer: Nationwide
By: Seth
Thank you for taking care of the claim quickly
I recently had to take in my 3 year old corgi because he had been vomiting in the mornings. He had recently spit up a piece of stick and I was worried that he had a blockage. The vet did all kinds of tests to rule out blockage as well as figure out what else could be causing the vomiting. He had overgrowth of a certain type of naturally occurring bacteria in his gut--stool samples showed. So he was put on round of antibiotics and on a prescription diet. My boy is doing much better and I'm so relieved to have Nationwide Pet Insurance because they covered most of the cost of tests and treatment that added up to a lot! It also was taken care of quickly. I recommend Nationwide to all of the pet parents I know. The peace of mind is worth it!
Insurer: Nationwide
By: Lynette
Thank you for Simplifying the Claim Submission Procedure
Just wanted to let you all know how much we appreciate Nationwide's services. The new-ish Claim Submission Procedure is wonderful. Also impressed with the speed & efficiency of processing and payment. Thank you so much!
Insurer: Nationwide
By: Kelly
Reliable and good customer service
After my terrible experience with another insurance company I was unsure if I should take an insurance for my pet again. Based on the review, I contracted an insurance with Pet + Us after my dog turned 10 years. It was a good decision since a 1.5 year later he ended up needing an expensive emergency surgery. The refund process was smooth and I had a very good customer experience with the reps I have spoken to. Will definitely recommend.
Insurer: Pets Plus Us
By: Alex
No hidden costs.
I loved that all I formation was up front no oh by the way. All my questions were answered. Very professional.
Insurer: Prudent Pet
By: Teresa
Denied claim
First of all, I tried to do this review and it won’t let you upload a review unless you only say good stuff about the insurance. Well they denied an accident claim that caused my dog’s death. They did not even notify us. It’s fraudulent when they say covered over the phone and then deny the claim.
Insurer: Pets Best
By: Vanesa
Questionable claim denial
My policy was in force and it clearly says that after 3 days any accidents are covered. Pogba fell accidentally and fractured a rib that caused internal bleeding that caused his death and the insurance denied my claim. I don’t understand why. No one even contacted us to tell us that the claim was denied. This is just like people’s insurance who will deny all claims unless you fight for it. I already lost my Pogba who is like my child so this is like an insult to injury to tell us that the claim is denied. I even recommended this insurance to my coworkers. Big mistake
Insurer: Pets Best
By: Vanesa
Can't get new policy.
I'm upset that they won't insure my new Puppy! I have a 3 yr. old who's been insured with them for over 2 yrs. They say I cant get a policy because I'm in the state of Washington. They said something about being at the limit of what they can accept!!! I have a puppy I need insured now so I'm forced to look for another company.
Insurer: Healthy Paws
By: Dottie
Good to have insurance
Good insurance.
Insurer: Nationwide
By: Gregory
Always helpful and informative
Always helpful and informative
Insurer: Pets Best
By: Richard