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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,046 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,332 reviews

4.9
Healthy Paws

10,797 reviews

4.9
Fetch

27,491 reviews

4.9
Pets Best

14,162 reviews

4.9
Trupanion

63,007 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

February 07, 2012

Exceptional Company

I cannot not say enough good things about Trupanion Pet Insurance. I insured my Doberman at 10 years of age. Approximately 6-7 months after policy inception she collapsed in my living room with a heart problem. Shortly after she developed problems with a mass on her leg that was inoperable due to her heart issues. This company paid approximately 18,000.00 to 20,000.00 dollars over the course of time that she was insured. I had a 250.00 deductible and they paid 90% of everything except office visits. This company is phenomenal. My girl enjoyed a great quality of life up until the end. I could not have afforded to take care of her with all of her issues without Trupanion. They are the best!

Insurer: Trupanion

By: Linda

Useful
February 07, 2012

Paid ER bill when pet died

Our beloved dog Hazel died within about six weeks of signing her up for health insurance. We took her to the animal ER and she never came out--but we got a $2,000 bill. While Embrace took awhile to get us an answer--18 business days, when they promise 15 days, they paid the claim (minus the deductible). We were super surprised, though they would deny it due to ER or due to it being so soon after we signed up. Got a new dog, Bowie, and will buy pet insurance again through Embrace.

Insurer: Embrace

By: David

Useful
February 07, 2012

Prompt

My first experience with Trupanion was a positive one. My Vet signed me up for first 30 day free trial and unfortunately I had to take advantage of it. As soon as I vet submitted a claim I received an email that it was under review. I would guess it was within 24 hours of submittion. My reimbursement check came shortly thereafter.

Insurer: Trupanion

By: CJ

Useful
February 07, 2012

Prompt

My first experience with Trupanion was a positive one. My Vet signed me up for first 30 day free trial and unfortunately I had to take advantage of it. As soon as I vet submitted a claim I received an email that it was under review. I would guess it was within 24 hours of submittion. My reimbursement check came shortly thereafter.

Insurer: Trupanion Canada

By: CJ

Useful
February 06, 2012

TTHANK YOU THANK YOU THANK YOU

Tessa, out female shepherd collie crossshowed sudden symptoms such as walking into furniture, walls and doors and had very poor balance. She was not her usual self. We first had her assessed by our local veterinarian who said that she was blind in her left eye and half blind in her right eye. She was then assessed by a veterinary eye specialist who determined that her eyes were functioning but that she may have a brain tumor. She was then referred to a neurologist for further investigation. She required extensive medical intervention at great cost. After extensive medical tests it was determined that she had meningitis-encephalitis. She was treated and appears to be on the road to recovery but will require further intervention to maintain her health and well being. We submitted our claims to Trupanion and we were surprised at how quickly they responded to our clain in such a professional manner. There was no delay and no fuss. We will recommend Trupanion to all our friends who have pets. Thanks again Trupanion. You have saved us a lot of worry and stress.

Insurer: Trupanion

By: Steve

Useful
February 06, 2012

TTHANK YOU THANK YOU THANK YOU

Tessa, out female shepherd collie crossshowed sudden symptoms such as walking into furniture, walls and doors and had very poor balance. She was not her usual self. We first had her assessed by our local veterinarian who said that she was blind in her left eye and half blind in her right eye. She was then assessed by a veterinary eye specialist who determined that her eyes were functioning but that she may have a brain tumor. She was then referred to a neurologist for further investigation. She required extensive medical intervention at great cost. After extensive medical tests it was determined that she had meningitis-encephalitis. She was treated and appears to be on the road to recovery but will require further intervention to maintain her health and well being. We submitted our claims to Trupanion and we were surprised at how quickly they responded to our clain in such a professional manner. There was no delay and no fuss. We will recommend Trupanion to all our friends who have pets. Thanks again Trupanion. You have saved us a lot of worry and stress.

Insurer: Trupanion Canada

By: Steve

Useful
February 06, 2012

embrace is quick and happy to have found them

they review your claims and process them quickly. you get what you pay for , that is more than any other insurance. they are courteous, helpful and prompt

Insurer: Embrace

By: maryann

Useful
February 06, 2012

Great!

I just submitted my first claim for my puppy and found that Trupanion not only processed my claim VERY quickly; they did so with true concern and excellent communication. I could not be happier!

Insurer: Trupanion

By: Stephanie

Useful
February 06, 2012

Great!

I just submitted my first claim for my puppy and found that Trupanion not only processed my claim VERY quickly; they did so with true concern and excellent communication. I could not be happier!

Insurer: Trupanion Canada

By: Stephanie

Useful
February 06, 2012

Very satisfied

Very satisfied. Kept informed in a timely wayabout claim with phone calls and e-mails. The whole experience could not be better. 3 of my friends have chosen Trupanion after my recommendations

Insurer: Trupanion Canada

By: Bernadette

Useful

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