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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,135 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,332 reviews

4.9
Healthy Paws

10,797 reviews

4.9
Fetch

27,491 reviews

4.9
Pets Best

14,162 reviews

4.9
Trupanion

63,007 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

February 16, 2012

Thankful of ASPCA pet insurance

I decided to get pet insurance on my three cats so could make sure they would properly be cared for should an accident or illness occur. My one cat Puma was having some soft stool issues and when I took him to the vet they found he had an extremely high liver enzyme count. Many trips to the vet and lots of tests later($$$), Puma's enzyme count is close to normal and he is a happy healthy boy! I made several claims on Puma and I always receive payments adjusted fairly and in a timely manner. Not only did having the insurance save me hundreds of dollars but gave me peace of mind. The premiums I've paid on all three of my cats has been offset by Puma's claims.

Insurer: ASPCA

By: Joy

Useful
February 16, 2012

great service, claims payed promptly

I like their service, everything done professionally, on time,

Insurer: Trupanion

By: lana

Useful
February 16, 2012

great service, claims payed promptly

I like their service, everything done professionally, on time,

Insurer: Trupanion Canada

By: lana

Useful
February 16, 2012

Added Comfort

We have 3 cats varying in age. It can be a challenge balancing health issues as a result. I've had other insurance coverage in the past that had so many loop holes that having the insurance was far worse than not having it. Knowing that coverage is established for the "unknown" with ASPCA Pet insurance is incredibly comforting. The rates are reasonable and the claim processing time excellent. I've had a series of issues over the last several years with all 3 cats and ASPCA Pet insurance handle those claims efficiently and expeditiously. No surprises. I highly recommend this insurance over others.

Insurer: ASPCA

By: Stephanie

Useful
February 15, 2012

Fantastic service!

We couldn't be happier with Healthy Paws. In the fall we adopted Anna, a seven-year-old shih tzu, from a shelter. Because we knew Anna had a history of severe neglect, we opted for a pet health insurance policy right away, just in case problems arose down the road. A few weeks ago Anna was checked into a vet ER on a Sunday after severe gastrointestinal issues left her so sick she could hardly lift her head. 36 hours (and $1,500) later, Anna was back on her feet. The vet ER submitted all expenses to Healthy Paws. Within a few days we got a friendly, straightforward email from Terah requesting some additional information. Today we found out that all of Anna's expenses under the terms of the policy were covered -- which will save us close to $1,000. For premiums of less than $50/month, I'd say this is the best investment we've made in a long time. The application process was easy. While our policy doesn't cover routine care, I think that's smart for both Healthy Paws and pet owners. It keeps our premiums a little lower and saves the coverage for the big expenses, like the ER visit. I also liked the fact that Healthy Paws offers good coverage for older pets. Not all pet insurers would issue a new policy for a seven-year-old dog. Finally, I appreciated the speed at which our claim was processed and the caring tone of all of my communications with Terah, who oversaw everything from start to finish. If Healthy Paws offered health insurance for humans, I'd sign my fami

Insurer: Healthy Paws

By: Julie

Useful
February 15, 2012

Wonderful experiences so far. Very quick return.

This is my first time using our insurance. So far I have had three claims with only one injury but I have not experienced any hassles. My vet has had a little problem with getting the faxes through on the first time. It is frequently busy but eventually they receive the faxes. The turn around time once it is received is very fast and they keep you well informed by email of your claim status.

Insurer: Trupanion

By: Emily

Useful
February 15, 2012

Wonderful experiences so far. Very quick return.

This is my first time using our insurance. So far I have had three claims with only one injury but I have not experienced any hassles. My vet has had a little problem with getting the faxes through on the first time. It is frequently busy but eventually they receive the faxes. The turn around time once it is received is very fast and they keep you well informed by email of your claim status.

Insurer: Trupanion Canada

By: Emily

Useful
February 15, 2012

Very Thankful for Pet health Insurance

I have 2 english bulldogs, 2 pitbulls, 2 cats, and one rabbit. When taking my dogs to the vet for their annual check up I noticed a pamphlet about pet health insurance. Knowing english bulldogs can become every expensive in vet bills, I though I give it a try. Couple months later one of my bulldogs ate a rock. The vet couldn't get it out with out surgery. If it was not for ASPCA Pet Health Insurance I would still be hurting from that bill. They saved me over hundreds of dollars. I am very please and will continue to have Pet Insurance as long as I have pets.

Insurer: ASPCA

By: Katrina

Useful
February 15, 2012

Your customer service and support is outstanding !

I am very pleased. I just cant believe how easy it has been to file a claim. The communication is perfect. I receive email communications of every step taken. I cant thank you enough. This has been one of my best monthly investments made. Love my dog Gizmo and love his insurance. I will gladly spread the word to other pet owners. I found out through a co-worker who was just as pleased with embrace. There is no wonder why. I am just as pleased. Thank you all !

Insurer: Embrace

By: Carol

Useful
February 15, 2012

Awesome!

Thanks Embrace! My dog wasn't eating and throwing up constantly so we had to bring him to the ER for testing. He ended up being fine thank god! but the bill was sure racked up in the four hours we were there. Though the claim process took about 15 business days (which really isn't that long when you think about it) we got exactly what we expected to get back. Thanks to Embrace I can give my pets the care they need and not have to worry.Everyone I ever speak to at Embrace is so nice and they seem like they really care about my pets. I am so glad I went with Embrace for my pet insurance. Thanks!!!!

Insurer: Embrace

By: Karen

Useful

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