154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,046 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,329 reviews

4.9
Healthy Paws

10,791 reviews

4.9
Fetch

27,484 reviews

4.9
Pets Best

14,162 reviews

4.9
Trupanion

63,005 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

March 06, 2012

Thanks for Jessie

Jessie had a small lump removed and biopsied. The biopsy showed it was cancer. I had lost my job and was so scared I wouldnt be able to take care of the surgery. The insurance helped. I didnt get back as much as I hoped for, but any amount is better than none. My Jessie means more to me than anything!

Insurer: ASPCA

By: Ingrid

Useful
March 06, 2012

Hassel-free experience.

Customer rep were thorough and polite. Answered all my questions quickly and were helpful.

Insurer: Trupanion

By: Alisa

Useful
March 06, 2012

Hassel-free experience.

Customer rep were thorough and polite. Answered all my questions quickly and were helpful.

Insurer: Trupanion Canada

By: Alisa

Useful
March 05, 2012

Very Bad Experience with Embrace

Our two pomeranians have had embrace as their insurance provider for the past 3 years or now but boy are we regretting it. After faithfully paying out a considerable # of claims for us, Embrace has decided to CHANGE THE RULES in terms of their amount of reimbursement. Our two dogs need laser treatments for the continued ailments, and instead of providing us with full/almost full coverage (as they used to provide) of said laser treatments , they are now paying us a maximum of $50 (for a $200+ treatment). They have also decided that a recent injection (an antibiotic) for one of our dogs was "overpriced" by the Vet, and they refunded us $25 instead of the $150 the injection cost us. So ALL OF A SUDDEN, Embrace has switched what was their routine procedures/reimbursements with us, to their liking. We don't know what other provider we will switch to, but I can tell you from our experience Embrace is becoming more and more unethical. STAY AWAY from Embrace.

Insurer: Embrace

By: Jordan

Useful
March 05, 2012

Super

So far I have had a very fast turn around when processing the claim and processing the payment. Any questions that I have had, the person that I talked to was very efficient, helpful and pleasant. Also email follow up was very good. I don't have any complaints

Insurer: Trupanion

By: Bella

Useful
March 05, 2012

Super

So far I have had a very fast turn around when processing the claim and processing the payment. Any questions that I have had, the person that I talked to was very efficient, helpful and pleasant. Also email follow up was very good. I don't have any complaints

Insurer: Trupanion Canada

By: Bella

Useful
March 05, 2012

Superb experience after emergency surgery

I was always very skeptical about pet insurance and thought it was a complete waste of money, but have been completely proven wrong based on the excellent experience I've had with Trupanion over the past few weeks. Our 11 month old German Shepherd became very ill and needed invasive emergency surgery on his intestines to correct an intussusception. It also required prescriptions, overnight stays, etc. As promised, Trupanion covered 90% of the costs and we received over $5000 back on the series of bills associated with his surgery. Trupanion was also extremely responsive – taking our calls on a Sunday evening with questions, sending emails with progress on our claim, and getting the check in the mail to us within a couple weeks. I would recommend (and have been!) Trupanion to any dog owner I know – they have saved us from considerable debt, provided a lot of peace of mind during a tough time, and enabled us to continue to spoil our dog rotten rather than pay his vet bills!

Insurer: Trupanion

By: Katelyn

Useful
March 05, 2012

Superb experience after emergency surgery

I was always very skeptical about pet insurance and thought it was a complete waste of money, but have been completely proven wrong based on the excellent experience I've had with Trupanion over the past few weeks. Our 11 month old German Shepherd became very ill and needed invasive emergency surgery on his intestines to correct an intussusception. It also required prescriptions, overnight stays, etc. As promised, Trupanion covered 90% of the costs and we received over $5000 back on the series of bills associated with his surgery. Trupanion was also extremely responsive – taking our calls on a Sunday evening with questions, sending emails with progress on our claim, and getting the check in the mail to us within a couple weeks. I would recommend (and have been!) Trupanion to any dog owner I know – they have saved us from considerable debt, provided a lot of peace of mind during a tough time, and enabled us to continue to spoil our dog rotten rather than pay his vet bills!

Insurer: Trupanion Canada

By: Katelyn

Useful
March 04, 2012

Not happy with Trupanion!!!

I researched pet insurance companies a year ago. I had narrowed it down to 2 pet insurance companies I liked. Trupanion and PetPlan. At the time, I chose Trupanion b/c everyone said there were no surprise insurance hikes from year to year. The others could go up depending on the pet's age, etc. I have now had Trupanion pet insurance for 1-year and I just found out my insurance rate is jumping next year by 39% and 41% for each dog for 2012 (I have 1 and 2-yr old swissy's). WTF? My 1-yr old swissy had torn her Superficial Digital Flexor Tendon a month ago...and the company "says" it is not b/c of my claim. (Surgery alone cost $1750). They say vet bills, in general, has gone up in our area over the last year. Weird. I am still paying the same prices at my vet this year as I did a year ago (same office fee, same exam fee, etc). I am extremely unhappy about this. The only way to keep my monthly payment the same is to change my deductible from $400 to $1000 per year. Might as well not pay for pet insurance and just save that monthly payment in an account. I am trying to switch to PetPlan, but now none of my dog's pre-exsisting conditions will not be covered. Total Crap!

Insurer: Trupanion

By: Tracy

Useful
March 04, 2012

Not happy with Trupanion!!!

I researched pet insurance companies a year ago. I had narrowed it down to 2 pet insurance companies I liked. Trupanion and PetPlan. At the time, I chose Trupanion b/c everyone said there were no surprise insurance hikes from year to year. The others could go up depending on the pet's age, etc. I have now had Trupanion pet insurance for 1-year and I just found out my insurance rate is jumping next year by 39% and 41% for each dog for 2012 (I have 1 and 2-yr old swissy's). WTF? My 1-yr old swissy had torn her Superficial Digital Flexor Tendon a month ago...and the company "says" it is not b/c of my claim. (Surgery alone cost $1750). They say vet bills, in general, has gone up in our area over the last year. Weird. I am still paying the same prices at my vet this year as I did a year ago (same office fee, same exam fee, etc). I am extremely unhappy about this. The only way to keep my monthly payment the same is to change my deductible from $400 to $1000 per year. Might as well not pay for pet insurance and just save that monthly payment in an account. I am trying to switch to PetPlan, but now none of my dog's pre-exsisting conditions will not be covered. Total Crap!

Insurer: Trupanion Canada

By: Tracy

Useful

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