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Pet parents across the U.S. and Canada have left over 217,342 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Great and informative call
Great and informative call. Manny
Insurer: Nationwide
By: Kathy
Filing claims is so simple with MetLife…
Filing claims is so simple with MetLife Pet Insurance! I love how it always starts with asking if my dog is ok. There is very little I have to do and I always get reimbursed more than expected for things we are already paying for!
Insurer: MetLife
By: Lauren Shoemaker
⭐⭐⭐⭐⭐ 5 Stars – Excellent Service and Fast Reimbursement!
⭐⭐⭐⭐⭐ 5 Stars – I couldn’t be happier with my experience with MetLife Pet Insurance. The claim process was fast, simple, and completely hassle-free. I submitted my documentation online and was pleasantly surprised at how quickly the reimbursement was processed. Their communication throughout the entire process was excellent—clear updates and prompt responses every step of the way. What truly sets MetLife apart is their generous reimbursement percentage, which is among the highest in the industry. It gave me real peace of mind knowing I could focus on my pet’s care without worrying about unexpected expenses. Highly recommended to any pet owner looking for reliable, responsive, and fair coverage.
Insurer: MetLife
By: Kean Younglove
Pets Best - One of a Kind Insurance Partner
It is hard to put into words Pets Best professionalism and caring attitude. Lilly a loving and one-of-a-kind yorkie was diagnosed with Cushing's disease when she was 12 years old. She not only required monthly treatment and blood testing, but had a number of crises requiring emergent care during the last 2 years of her life. Without question, PB was there to significantly help financially with Lilly's medical expenses. Heartbroken, we eventually lost Lilly. Many months later Oliver ("Ollie") came into our lives. We did not hesitate to cover Ollie with PB insurance. Ollie, a wonderfully crazy little yorkie, has had a few medical issues and typical wellness required procedures thus far. Again, PB has been at our side as a partner in the care of our puppy. Not to have to worry about medical expenses and to be able to focus on the health of our dog(s) has been more than we could have expected. From the ease of filing a claim to the expeditious reimbursement for medical coverage, PB has been exceptional. A five star recommendation!
Insurer: Pets Best
By: Thomas Mangan
Great experiences…
I searched for pet insurance as soon as I adopted my puppy. After searching a number of sites and plans I decided Spot looked very promising. Over the past 2 years we have had a fabulous experience with Spot. Filling out claims is simple and easy, payouts are surprisingly quick, and every communication with the company has been extremely easy from the company website. We will continue to keep our dog insured with Spot for years to come.
Insurer: Spot
By: Tamara Short
I find submitting claims a very easy…
I find submitting claims a very easy task - and there are not too many steps to submitting a claim. Also Embrace is very quick in processing claims
Insurer: Embrace
By: Lindy Witz
Great company to deal with.
Aileen was very helpful in supplying information and setting up a policy for our new kitty. Also, Fetch has been very good at processing claims for our dog and our past kitty. All of the representatives that I have spoken with over the years could not have been nicer.
Insurer: Fetch
By: Susan Gosztonyi
I found the whole process extremely…esay
I found the whole process extremely easy to get through. Even when I called to double check something the person I spoke with was very helpful & made sure I had all the answers I needed. So glad I switched to Sonnet!
Insurer: Sonnet
By: Indasia B
They are fast
They are fast. They are easy to talk. What else do I need more than that:)
Insurer: Spot Canada
By: Junhong Park