154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,139 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,332 reviews

4.9
Healthy Paws

10,797 reviews

4.9
Fetch

27,491 reviews

4.9
Pets Best

14,162 reviews

4.9
Trupanion

63,007 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

April 04, 2012

Gives me peace of mind

ASPCA pet insurance is comprehensive (depending on level) and reasonable. Service is friendly and helpful, and claims processing is fairly straightforward and timely. I do wish their standard fees for various procedures were more in line with charges in my area (Boston), I.e. reimbursement could definitely be more generous.

Insurer: ASPCA

By: Stephen

Useful
April 03, 2012

Very Grateful for Pets Best

I have been a customer for a long period of time and appreciate that Pets Best helps me care for my dog, Chloe. The service is good and the process has been simplified with the web tools the company uses. Highly recommend!

Insurer: Pets Best

By: Carrie

Useful
April 03, 2012

Denial for not neutering dog

Report this claim declination to you state insurance department. I don't see where the coverage is dependent on your dog being neutered by its first birthday.

Insurer: Trupanion

By: Laura

Useful
April 03, 2012

Denial for not neutering dog

Report this claim declination to you state insurance department. I don't see where the coverage is dependent on your dog being neutered by its first birthday.

Insurer: Trupanion Canada

By: Laura

Useful
April 03, 2012

A positive experience

My yorkie, Samson, developed a very serious case of Pancreatitis and was hospitalized for 10 days. He had to have a number of expensive medical tests and proceedures before he began to improve. Since i was a new client with Trupanion, I didn't know what to expect. My previous experience with other pet insurance companies was not very positive and I anticipated problems with the claims I submitted. I was very pleasantly surprised, Trupanion Insurance kept their commitments and reinbursed my claims without any hesitation. I found the entire process very sofisticated and efficient and the turnaround time was quick. Their policy was very easy to understand was straight forward regarding what was was not covered. No small print of ambiguous language.I would and do recommend Trupanion to all friends and family.

Insurer: Trupanion

By: Freda

Useful
April 03, 2012

A positive experience

My yorkie, Samson, developed a very serious case of Pancreatitis and was hospitalized for 10 days. He had to have a number of expensive medical tests and proceedures before he began to improve. Since i was a new client with Trupanion, I didn't know what to expect. My previous experience with other pet insurance companies was not very positive and I anticipated problems with the claims I submitted. I was very pleasantly surprised, Trupanion Insurance kept their commitments and reinbursed my claims without any hesitation. I found the entire process very sofisticated and efficient and the turnaround time was quick. Their policy was very easy to understand was straight forward regarding what was was not covered. No small print of ambiguous language.I would and do recommend Trupanion to all friends and family.

Insurer: Trupanion Canada

By: Freda

Useful
April 03, 2012

Slower than expected, good communication/coverage

The response time was a little slower than we expected, but once I reached out to Embrace, the communication was quite good with quick responses to my questions. The whole process from our dog getting ill to my getting a reimbursement was about a month, which isn't a bad turnaround in my opinion. The insurance covered everything, as expected, and once the claim was submitted it was really very easy.

Insurer: Embrace

By: Lindsay

Useful
April 03, 2012

Outstanding!!!!

Submitted 2 claims. They were processed and paid within 2-3 days! Outstanding service - kept us updated via email along the way.

Insurer: Trupanion

By: Javier

Useful
April 03, 2012

Outstanding!!!!

Submitted 2 claims. They were processed and paid within 2-3 days! Outstanding service - kept us updated via email along the way.

Insurer: Trupanion Canada

By: Javier

Useful
April 03, 2012

Hannah, worth saving twice

When my dog, Hannah, was diagnosed w/ Disseminated Valley Fever and Intra-abdominal Actinomyces, I was stunned. There was no doubt that I would do everything possible to save this dog again; once from the euthanized list at the County Pound, and now this. Having Trupanion enables me to be more stress free during all of Hannah's treatments - infusions, MRIs, numerous blood work panels. Sara, our 'case manager' has been available for any questions and encouragement. The payments have been prompt and so appreciated. I can have the best treatment for Hannah without any additional worries.

Insurer: Trupanion Canada

By: Marni

Useful

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