208,199+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 208,199 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Great experience
I would say that I would recommend others and the young lady that helped me was very helpful and knowledgeable about what I needed and helpful and caring
Insurer: Prudent Pet
By: Lonnie Albert
Embrace claim submission is a quick 5+…
Embrace claim submission is a quick 5+ and the reimbursement is timely also. I would not be without Embrace as I love my little "doggie" and I want her to be healthly.
Insurer: Embrace
By: customer
Kevin was fantastic
Kevin was fantastic! He was extremely informative, professional and answered all of my questions! So glad I talked to him; he made this experience so easy! Thanks again Kevin!
Insurer: Nationwide
By: Nick Santamaria
My rep was fantastic
My rep was fantastic, very knowledgeable
Insurer: Prudent Pet
By: Danielle Martin
easy to apply and hopefully a good plan
easy to apply and hopefully a good plan
Insurer: Nationwide
By: customer
Great Experience with Embrace Since 2019
My recent experience with Embrace was great, just as all of my experiences since 2019. The process for submitting claims is seamless, and the response is quick. Also, when I've called in, such as I did with a recent claim, I receive excellent help. Very happy to have health insurance for my two cats, Bug and Hattie!
Insurer: Embrace
By: Tami Bone
Very easy to understand website!
Very easy to understand website and sign up. Plans are very customer adaptable, like a buffet, pick what you want & forget the rest. Excellent email communication and patience in waiting for me to send records. Pumpkin is my rock in my house full of chaos.
Insurer: Pumpkin
By: Mike & Toni
When my pet has passed on I will never…
When my pet has passed on I will never use Embrace again for my insurance needs. They don't really care about your pet they only care about money. I understand that my premium goes up each year based on our dogs age but they try to claim they don't raise your premium based on past claims, with is false. I had several claims last year and low and behold my premium increased by $140 for the year. From $116 to $256 and you can't tell me this wasn't because I had several claims. The only option was to reduce my coverage in order to get a lower premium which is absurd. Like I said all they care about is money. Insurance companies over all are a total rip off in my opinion.
Insurer: Embrace
By: Melanie Spigelmyre
Manipulated and robbed
I obtained pet insurance for both my dog and my cat. My dog had a dental exclusion. I was told after my dog had his teeth pulled and a cleaning, they would remove that exclusion. He had 19 teeth pulled and all out of pocket due to the exclusion. I was then told that they will not remove the exclusion. In fact, they added several more exclusions that cam AFTER I signed up for insurance which means they should have covered it as it came but instead they just added to the exclusion. Any surgery side of issues would basically not be covered and all of his wellness would cap out which would make having the insurance more expensive than not having it whether from wellness or emergency service needs. I also had insurance for my cat and it cost more to have the insurance than to keep him up to date with other needs. The customer service rep was very kind and turnaround time on claims are quite rapid which is how I ended up with a 2 star rating. Other than that, very manipulative and not worth the money.
Insurer: Nationwide
By: K Cox