219,034+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 219,034 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Consistently receiving error messages…
Consistently receiving error messages that "something went wrong" even though if I log out and log in again, sometimes 3-4 times, it works. this has been happening every time I try to submit a claim for the past 2 months.
Insurer: Embrace
By: Julie Rice
Pets Best is the best
We have had absolutely no issues with Pets Best . I highly recommend them
Insurer: Pets Best
By: Julie
I've only had Pumpkin for a little over…
I've only had Pumpkin for a little over a year, but so far, I'm very happy. I took each of my two cats in for their first annual wellness exams and was reimbursed 100% in only a few business days. My favorite feature though are the LIVE agents who answer the phone. Nice touch Pumpkin.
Insurer: Pumpkin
By: Patricia
Carla
Carla, she took her time and answered all my questions and help register me to the website, also to edit my pets profile. Very helpful and nice attitude, will be doing business in short future. Thanks
Insurer: Fetch
By: Jack
I have been with Figo for 7 years now…
I have been with Figo for 7 years now and it's been nothing but amazing! Super fast claim process and great customer service!
Insurer: Figo
By: Rebecca
New customer
The ease of reviewing your plans and enrolling
Insurer: Nationwide
By: Charlene McCoy
Easy to Use
Easy to Use. I cannot yet give a five star as I have yet to deal with the billing
Insurer: Fetch Canada
By: DREXEL_V
They don’t cover online appointments or…
They don’t cover online appointments or prescriptions!
Insurer: Pets Best
By: Matthew Engel
Dangerously misleading information on their website under FAQs
"You can change your policy and premium by making adjustments to your deductible, reimbursement percentage, policy limit, supplemental benefits at any time, and routine care coverage (at policy renewal)." That statement is not true nor does it direct policyholders to review a specific section of the policy dealing with changes to insurance at renewal. In truth, policyholders can only downgrade supplemental coverage -- it cannot be added back into a policy once removed and that includes take-home meds. REALLY, REALLY BIG DEAL. The statement I copied and pasted directly from PetsBest's FAQs on their website led me to cancel supplemental coverage for my dog in last year's renewal as I thought I would be able to reinstate them the next year if necessary. No. Once removed, you cannot add supplemental coverage as confirmed with PetsBest today. That is a big deal. My dog now has Cushings and I will very likely have to put him down because I can't afford $200/month in medication. PetsBest is misleading their policyholders by putting statements like that on their FAQs with no direction to review particular sections of the policy. It should either be very clear that you cannot add coverage like that back in or it should not be in the FAQs to begin with. It is, in my opinion, an intentionally misleading and very harmful statement.
Insurer: Pets Best
By: MV Owner