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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Happy Great Dane Mommy
The last time I purchased a dog was 11 years ago and pet insurance was not widely known. My family recently purchased a Great Dane puppy and did extensive research in pet insurance and the benefits. Having a family member who has put out over $10,000 in cash for a puppy he got 6 months before us made up our mind. The unfortunate accident that my nephew incountered with his puppy was a deciding factor in us purchasing pet insurance. We did our research and found that Embrace was the best option for us. I wanted a plan that would cover not only accidents but wellness care as well. We are new members of Embrace and have been very pleased with their service. Thank God I've only had to submit wellness claims so far and have been very pleased with their quick response and reimbursment. If you are looking into pet insurance I would highly recommend Embrace for your pet.
Insurer: Embrace
By: Kelly
Not Recommended
My dog broke her tooth. I looked at my policy which said advance permission was needed for any dental issues. So, I called Embrace, and they said to take go ahead and take her to the vet. The vet recommended a cap on the tooth since it was a canine and dangerous to extract. I submitted the claim to Embrace, who came back to me 3 or 4 times asking for more paperwork. Then refused to pay.
Insurer: Embrace
By: Dina
Pets Best Insurance - Awesome
I have a 4 1\2 year old Labradoodle. She tore her cruciate ligament on the left leg last year and needed a TPLO surgery. The vet bill was $3000. Since I had already met my deductible, Pets Best covered all of the bill except for my 20%. She had to undergo the same surgery this month on the other leg and Pets Best covered the surgery again. I file the claims electronically and usually have my money direct deposited within one week.
Insurer: Pets Best
By: Carol
Great
So far Trupanion has been GREAT - prompt, thorough and efficient providing exactly what they offer.Hope it continues thru Feebi's cancer treatment.
Insurer: Trupanion
By: Terry
Great
So far Trupanion has been GREAT - prompt, thorough and efficient providing exactly what they offer.Hope it continues thru Feebi's cancer treatment.
Insurer: Trupanion Canada
By: Terry
Very thorough and attentive
Although I could not be fully reimbursed for my claim (since it was a pre-existing condition), I greatly appreciate the time and effor Embrace put into reviewing it. I was updated frequently and reimbursed part of my Wellness credit.
Insurer: Embrace
By: AV
Fantastic
My dog has been sick 2 times in his little 3 years of life. Trupanion has been there when needed and no complications. You don't always think straight when you dog is sick. You just want him better. Trupanion has been there, thank you.
Insurer: Trupanion
By: Mike
Fantastic
My dog has been sick 2 times in his little 3 years of life. Trupanion has been there when needed and no complications. You don't always think straight when you dog is sick. You just want him better. Trupanion has been there, thank you.
Insurer: Trupanion Canada
By: Mike
Awesome Service
My dog was diagnosed with a pancreatic tumor (insulinoma) which had potentially spread to her liver. It was a relief to be able to agree to surgery without having to stress over the cost. The surgery went great and my pooch is acting about 3 years younger thanks to all the diseased tissue being removed. Embrace reps contacted me as soon as they received my claim forms to inform me of the timeline and process. They then emailed me when my claim had been resolved with an extremely clear explanation of how the amount was determined. If only my insurance was so easy to deal with and understand.
Insurer: Embrace
By: Liana
Wouldn't Not Have Pet Insurance
We have a yellow lab and have insured her with Trupanion right from the beginning. We questioned the value of pet insurance and worried it was a waste of money but soon discovered it was the only option. Our first bill was $1200 and we received over $900 back. Our puppy was healthy and so was our bank account. We will never think twice about insuring our pets and would highly recommend Trupanion for their efficiency, their compassion and their great customer service!
Insurer: Trupanion Canada
By: Lesley