208,199+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 208,199 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Claims are quickly reviewed
Claims are quickly reviewed, clearly explained and well documented. Have had nothing but good experiences thus far.
Insurer: MetLife
By: Diderik Van Regemorter
I like how quickly my claim was paid
I like how quickly my claim was paid. I do not the cost of the insurance. It has doubled in cost in the last 6 months and is nearly at a point where it is better to just save the money and forgo the insurance.
Insurer: MetLife
By: Ron Steffen
Quick and informative
Quick and informative
Insurer: MetLife
By: eileen morris
Ellie review …
the person on the phone was very pleasant and nice to speak to
Insurer: Spot
By: Jane
Love!
The response time and customer service are amazing.
Insurer: Spot
By: Alicia Parker
Totally unacceptable for the price
My Embrace database has not worked in months. I have called several times a week and they said they notified IP. We sent detailed screen shots saying the issue is definitely on their end. No response to date. Trying to track things on 3 feet long legal pads. This is terrible. I had to drop my older lab off policy as they wanted $750 for just her coverage. I had Embrace for 20 yrs - it is a fraud now.
Insurer: Embrace
By: Susan Kendzior
Just the price
Just the price, for both my boys. though I was offer on the previous attempt to purchase this insurance was 10% on top of the military discount. I was also offer 2500 annual limit at 250 deductible for both my dogs which total was 5000 dollars annual limit. when I rebooted the screen it gives me this amounty
Insurer: MetLife
By: Matilde Brown
Do Not Dump Senior Dogs
Unreasonable premium hikes and reduction of coverage for senior dogs. We have been with this insurance company since 2016 when our dog entered our home as a puppy. We put up with unreasonable premium hikes for our big girl because we wanted the best healthcare for her, and she has had minimal health problems. However, now that she is over 10 years old, Healthy Paws is constructively dumping her by increasing her deductible and at the same time reducing her coverage. This is really unfair. An insurance company should not be able to take our money for 10 years and then raise deductibles and reduce coverage when the risk of health problems increases solely because of her age.
Insurer: Healthy Paws
By: Burcu Basaran
Fast reimbursement
Fast reimbursement , little to know hassle
Insurer: MetLife
By: customer