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TPLO Very Good
Your response to our pre-determination quick and just I antiipated the coverage would be. The final determination was also exactly to the same degree and for the same amounbt as the pre-determination approval. You took a very long time however -- almost 5 weeks -- to process the claim but did a good job of staying in touch with me often about the delay and apologizing for it. If not for the delay I would have given you a 10 numerical ranking.
Insurer: Embrace
By: Neal
Mast Cell Cancer
My 5 year-old lab mix dog was diagnosed with mast cell cancer. She required two surgeries to remove and exam the cancer lesions. She has recovered and is doing well now thanks to the rapid and quality pet care. I am 100% satisfied with Trupanion and the quality customer service I received from them. They answered my initial questions on the telephone and promptly processed my claims within days. I would highly recommend this service to other pet owners.
Insurer: Trupanion
By: Kona
Mast Cell Cancer
My 5 year-old lab mix dog was diagnosed with mast cell cancer. She required two surgeries to remove and exam the cancer lesions. She has recovered and is doing well now thanks to the rapid and quality pet care. I am 100% satisfied with Trupanion and the quality customer service I received from them. They answered my initial questions on the telephone and promptly processed my claims within days. I would highly recommend this service to other pet owners.
Insurer: Trupanion Canada
By: Kona
Trupanion Reimbursement
Trupanion was very helpful when my 1yr old black lab developed a skin condition and possible heart condition. They were friendly and quick to reimburse the full amount based on my policy.
Insurer: Trupanion
By: Jill
Trupanion Reimbursement
Trupanion was very helpful when my 1yr old black lab developed a skin condition and possible heart condition. They were friendly and quick to reimburse the full amount based on my policy.
Insurer: Trupanion Canada
By: Jill
The Best!
My baby had her second hip replacement recently and Trupanion of course covered everything again. I never had to worry and I had the check for almost $5000 in around a week. I was able to woory about my dog's recovery and not whether or not her insurance would pay. Have been reimbursed over $11,000 for many ailments over the past year and a half. So worth it!
Insurer: Trupanion
By: Michelle
The Best!
My baby had her second hip replacement recently and Trupanion of course covered everything again. I never had to worry and I had the check for almost $5000 in around a week. I was able to woory about my dog's recovery and not whether or not her insurance would pay. Have been reimbursed over $11,000 for many ailments over the past year and a half. So worth it!
Insurer: Trupanion Canada
By: Michelle
EXCELLENT!!!!
Prompt no hassles claims.
Insurer: Trupanion
By: Manuel
EXCELLENT!!!!
Prompt no hassles claims.
Insurer: Trupanion Canada
By: Manuel