217,249+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 217,249 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Support via email is very slow
Support via email is very slow (we are talking 5+ days to respond). Not one, happened twice. Answers are not very solution-oriented.
Insurer: Sonnet
By: JO
Staff Reps are very professional and…
Staff Reps are very professional and take the time to answer any questions patiently and precisely.
Insurer: Sonnet
By: Ben Elango
Almost cost me my closing on a house…
Almost cost me my closing on a house just because of house insurance
Insurer: Sonnet
By: Angelina Atem
Terrible service by adjuster’s that…
Terrible service by adjuster’s that don’t know what tgey are doing. My dogs get allergy shots every month one goes through and the other one by another adjusters needs more information (dumb) a shot. Get better help and managers never call back.
Insurer: Figo
By: customer
The affordable health care option for…
The affordable health care option for my pets
Insurer: MetLife
By: INGA TYRRELL
I’m first time costumer
I’m first time costumer. I’m just glad how affordable the price
Insurer: Nationwide
By: customer
Embrace customer service and ease of use
I have called Embrace customer service and used the app, both are incredibly user friendly... Friendly being the operative word. My gosh they are so kind and helpful. They explain their decisions on claims as well, so it's all very clear.
Insurer: Embrace
By: Stacey Rice
Submitting Claims
Embrace makes submitting claims easy, hassle free
Insurer: Embrace
By: Softi
Was nice and fast at helping with what…
Was nice and fast at helping with what I needed! Good customer service!
Insurer: Sonnet
By: IZAAK
Fine Until Your Pet Gets Sick
We have had a great experience with Embrace Pet Insurance with our chocolate Lab for many years until he started having serious health issues. Our premium since we insured him at 3 years old was around $1000 per year. This year he turned 11 and has had a rough year healthwise. I was shocked that his premium went up to $5000! I guess they only want to insure healthy pets so they can keep their profits up. We had to cancel since $5000 plus a $1000 deductible is ridiculous. Very disappointing since we have been with them so long.
Insurer: Embrace
By: Mary Gumbrecht