154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,046 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,329 reviews

4.9
Healthy Paws

10,791 reviews

4.9
Fetch

27,484 reviews

4.9
Pets Best

14,162 reviews

4.9
Trupanion

63,005 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

January 17, 2025

I did a lot of research on pet…

I did a lot of research on pet insurance companies before I chose Pet's. Best, I have to say I was a bit disappointed at the length of time it took to process my claim. I submitted my claim January 5th and My reimbursement didn't come until January 13th. I believe. Small is the reimbursement was it took an awful lot of time when it should have taken A few days

Insurer: Pets Best

By: Kerry

Verified January 17, 2025

Best Experience Ever!

My lil guy recently had to have emergency surgery to remove a foreign body, very expensive, over $6k in total. I called Spot to verify everything they would need to process the claim. They were very empathetic about my situation and provided clear instructions as to everything they would need. The process to submit the claim was very easy and straightforward- my claim was approved and processed with the money deposited in less than a week. I would give 6 stars if I could, highly, HIGHLY recommend!!

Insurer: Spot

By: Morgan

January 17, 2025

Do your research, it's probably not worth it

Their staff is wonderful and kind. But this is an insurance company set on making profits and beware-their process is difficult, unintuitive and there are many things they actually don't cover. They reject as much as they actually cover. Their deductible is per condition. A disappointing company to work with like many other insurance companies.

Insurer: Trupanion

By: Jackie

January 17, 2025

Very informative

Very informative

Insurer: Fetch

By: Drake’s Mom

January 17, 2025

Diabetes Emergency

I had a medical emergency with our pup Dexter. He was diagnosed with diabetes but he was admitted into the hospital for 3 days to regulate him. That costed me 5,710 dollars and had it not been for pets best i would have had to surrender him to the vet. Thank you Pets Best for helping us when we needed it most!!!

Insurer: Pets Best

By: Ashley Brunson

Verified January 17, 2025

submit claim and it was very quick

submit claim and it was very quick

Insurer: Embrace

By: Lillie Halliburton

Verified January 17, 2025

Fetch was very response.

Fetch was very response.

Insurer: Fetch

By: Rosanne

January 17, 2025

Payment system and claim status

1. It is frustrating to use your chat system as it was not getting me anyware. Due to circumstances with regard to using my debit card, I wish to make payments via e-checks which is more secure; and 2. I submitted a claim (2nd time) on December 16 and I have heard anything as to the status. The virtual chat system is not totally appropriate

Insurer: Fetch

By: Carmen M Riedel

January 17, 2025

How helpful Rachel Dillard was.

I was having some difficulty submitting my vet's billing statements because I have two new puppies and their treatments and billing were on the same statement. When I called Fetch Pet Insurance Rachel Dillard took the call. She patiently, clearly and pleasantly explained what I needed to do. She was knowledgeable and efficient and she quickly dispelled my frustration. She couldn't have been better!

Insurer: Fetch

By: Bill Schiavo

Verified January 17, 2025

Impressed with the new explanation of benefits

My experience with my claim went very well received what I expected. I do like the new explanation of benefits it's very in detail than before and I understand what I have left to spend in her wellness category. I also like how they do the illness and injury section as well so I know what I have left on my deductible.

Insurer: Fetch

By: Angela

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