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Great Claims Service
I have submitted several claims for my 1 year old cavalier king charles spaniel. Each claim has been reviewed and ultimately paid ina very timely manner. Thanks Embrace!! I couldn't be happier with my choice for pet insurance
Insurer: Embrace
By: Pat
HAPPY CUSTOMER
I HAVE HAD TRUPANION FOR ABOUT 2 YEARS NOW AND THIS YEAR IS THE FIRST I HAVE REALLY NEEDED IT. MY sHIH TZU "ULI" SUDDENLY COLLAPSED. AFTER ALL IS SAID AND DONE TRUPANION FAILED TO TELL ME ABOUT HOW THE DEDUCTIBLE REALLY WORKED. THEN I CALLED AND TALKED TO A VERY NICE AND VERY INFORMATIVE REPRESENTIVE. SHE HELPED ME WITH OTHER OPTIONS THAT WAS AVAILABLE FOR THE DEDUCTIBLES, I AM HAPPY WITH THE OVER ALL RESULT AND DEFINITELY WOULD RECOMMEND TRUPANION TO OTHER DOG AND CAT OWNERS.
Insurer: Trupanion
By: JANET
HAPPY CUSTOMER
I HAVE HAD TRUPANION FOR ABOUT 2 YEARS NOW AND THIS YEAR IS THE FIRST I HAVE REALLY NEEDED IT. MY sHIH TZU "ULI" SUDDENLY COLLAPSED. AFTER ALL IS SAID AND DONE TRUPANION FAILED TO TELL ME ABOUT HOW THE DEDUCTIBLE REALLY WORKED. THEN I CALLED AND TALKED TO A VERY NICE AND VERY INFORMATIVE REPRESENTIVE. SHE HELPED ME WITH OTHER OPTIONS THAT WAS AVAILABLE FOR THE DEDUCTIBLES, I AM HAPPY WITH THE OVER ALL RESULT AND DEFINITELY WOULD RECOMMEND TRUPANION TO OTHER DOG AND CAT OWNERS.
Insurer: Trupanion Canada
By: JANET
Increasingly Poor Service
Every claim that I submit it seems like I automatically get the "apology email" saying that "it is not like us" and "we don't normally take this long". It is becoming clear that you do normally take this long and you take advantage of your customers.
Insurer: Embrace
By: Douglas
Fast!
I really appreciate how fast Trupanion reviews the claims and gets the checks out.
Insurer: Trupanion
By: Julia
Fast!
I really appreciate how fast Trupanion reviews the claims and gets the checks out.
Insurer: Trupanion Canada
By: Julia
Peke Reimbursement
The reinbursement took a little longer than usual...but they are the greatest by far. I have 6 pekes and 2 persians covered. I always wondered if I should have i pet nsurance. I tried Embrace and love them.No one can expect cheap insurance and have great coverage and costs covered. Embrace is not cheap...but every penny is worth it.
Insurer: Embrace
By: Gwyn
Fair-
This was my first claim. I am going to pursue a review. I am being told that conjunctivitis is the se as cherry eye and I do not agree. I will have to wait to see how things go in the future. I have not had to use it for accidents.
Insurer: Trupanion
By: Julie
Fair-
This was my first claim. I am going to pursue a review. I am being told that conjunctivitis is the se as cherry eye and I do not agree. I will have to wait to see how things go in the future. I have not had to use it for accidents.
Insurer: Trupanion Canada
By: Julie