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My dog had eaten a lot of macadamia nuts and could not keep anything down. I took him to the vet on Wednesday and they wanted to monitor him overnight with IVs. I picked him up late on Thursday. At that time I gave the vet my claim form for them to fax to Healthy Paws with the medical records. By Friday afternoon, I already had received the Explanation of Benefits from Health Paws and I received the check on Tuesday. It probably would have been there on Monday but it was a holiday so no mail delivery. I cannot believe how fast the reimbursement process was - check in hand within 5 days of leaving the vet's office.
Insurer: Healthy Paws
By: Melissa
I am very happy with Trupanion
They are always available for questions, review claims right away, make payments in a timely manner, cover what they agreed to cover
Insurer: Trupanion
By: Alla
I am very happy with Trupanion
They are always available for questions, review claims right away, make payments in a timely manner, cover what they agreed to cover
Insurer: Trupanion Canada
By: Alla
so far worth the premium
Over all, I'm pleased with the coverage.
Insurer: ASPCA
By: Lucy
Fabulous Customer Service
My french bulldog has been insured with Embrace for the past two and a half years (given their many potential health problems I got her in early) and I cannot say enough good things about their coverage. She has been relatively healthy but has managed to have kennel cough, mange and various other "normal" dog conditions which could have caused financial strain without the coverage. Even better though then the coverage is the customer service -- they are amazing about keeping me in the loop when a claim is being processed, asking questions if there are any potential issues and generally being a joy to work with. If you are thinking of insuring your pet I can't recommend Embrace enough.
Insurer: Embrace
By: Dana
Very Bad Experience All Claims Denied
My newly adopted rescue puppy has had every claim denied and Healthy Paws says it's due to his pre-existing conditions. He had a bit of a cough at his first wellness exam and Healthy Paws has taken the opportunity to lump everything, including a bout of diarrhea, into one diagnosis and not pay. When I asked for more detail on the Explanation of Benefits they were rude and short with me. Barely anything went towards the total deductible. This insurance would be fine if all you need is catastrophic coverage. But there is no wellness coverage. Read carefully before you sign up.
Insurer: Healthy Paws
By: Sandy
Recommend 110%!!!
Healthy Paws is amazing!! I've very happy I got this for my Rhodesian Ridgeback puppy! We've recently had some unexpected vet visits and it's already paid for itself for the year. They are very fast with their claim process (24 hours or less when I submitted 2 different claims) and it's very easy to submit. No headaches, no complaints, and recommend to all!
Insurer: Healthy Paws
By: Jennifer
Impressive Customer Service, Great Experience
I took my 2 year old Himalayan to her veterinarian after vomiting for a day and just not acting like herself. Blood work and x-rays showed nothing abnormal which I was very grateful for. She was treated with stomach meds and given fluids. Not so unusual with such a long haired cat. What was surprising was, when I called to find out if she was covered and the customer service representative informed me that she was. Not only was my claim unbelievably easy to submit but I received my check in less than 10 days. An insurance company that does what it says it will! I could not be more impressed with their service! If you love your pets like I do, get them Healthy Paws !
Insurer: Healthy Paws
By: Roseann
So far so good!
I have only had Embrace for a couple of months, but everything has gone very smoothly so far. They are always in touch and make filing a claim very simple. I look forward to many years with my puppy and Embrace.
Insurer: Embrace
By: Jenna
Easy breezy.....
I just love using Embrace and the claims and reimbursement process is so simple. Fax it in and then you get excellent service with constant updates on the status of things. Excellent service all around! They are the Nordstrom of pet insurance providers!
Insurer: Embrace
By: Stan