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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,323 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,313 reviews

4.9
Healthy Paws

10,746 reviews

4.9
Fetch

27,427 reviews

4.9
Trupanion

62,944 reviews

4.8
Nationwide

21,417 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

November 08, 2012

there is a mix up in claims honored and denied

I submitted 9 claims for dogs Rusty and Gunner. I was notified a claim of 10/11 would be denied. But the wrong dog and incident were identified. I called and told Anne Oneill about this and emailed Jennifer May. I hope the other 8 claims will be paid. I have not yet received a statement about payment.

Insurer: Trupanion

By: Kim

Useful
November 08, 2012

there is a mix up in claims honored and denied

I submitted 9 claims for dogs Rusty and Gunner. I was notified a claim of 10/11 would be denied. But the wrong dog and incident were identified. I called and told Anne Oneill about this and emailed Jennifer May. I hope the other 8 claims will be paid. I have not yet received a statement about payment.

Insurer: Trupanion Canada

By: Kim

Useful
November 08, 2012

Easy

My dog had emergency Gastrointestinal foreign body surgery. It cost me over $3000. Trupanion reimbursed 90% with no problems. It was hassle free and fast. Thanks!

Insurer: Trupanion

By: Jesus

Useful
November 08, 2012

Easy

My dog had emergency Gastrointestinal foreign body surgery. It cost me over $3000. Trupanion reimbursed 90% with no problems. It was hassle free and fast. Thanks!

Insurer: Trupanion Canada

By: Jesus

Useful
November 08, 2012

No complaints

I am a demanding customer. So far, so good. I can't find anything negative about Embrace. I'm very impressed. I don't regret it.

Insurer: Embrace

By: Gilonne

Useful
November 08, 2012

Safety-net

I bought an ASPCA policy for each of my two dogs. My intention was to have a safety-net for the bowel obstruction that was headed my way. In the meantime I am using the policy for some reimbursement for vet bills for my dog with atopic dermatitis. I think the premium, coverage and deductible are priced fairly. I like being able to submit claims via email. I've appreciated the reply email (although non-specific) stating that my claim was received. It took a little longer than I expected to receive the first reimbursement (3-4 weeks) but that was likely due to the fact that I didn't submit documentation from my vet. Overall I'm am very satisfied.

Insurer: ASPCA

By: Katie

Useful
November 08, 2012

Every little bit helps

My sweet Nooa had a growth on his side that had to be removed. Thank goodness it was just a fatty mass & nothing serious. The claims dept didn't understand the way my vet does his receipts. So after I called to check on the claim & explained how it was done, they processed the claim quickly.

Insurer: ASPCA

By: Cherri

Useful
November 08, 2012

Best insurance ever, so friendly!

My 4 month old puppy broker her femur and, thanks to Healthy Paws, we were able to afford the super costly surgery (over 3000$ with all related costs). Without the surgery, she would have never recovered and would not have grown into the super happy and healthy pup she now is! Healthy Paws reimbursed within a few days, from the first x-rays to the follow up exams! We are so thankful for all they did, and the way they did it - always emailing us to inquire about our puppy healing. I wish my human health insurance was as friendly and personalized! I am so happy i subscribed for the insurance right as we adopted our puppy, otherwise i don't know how we could have afford the all thing that happened a month after we got her. Don't procrastinate if you are about to get a coverage for your pet is my new motto!

Insurer: Healthy Paws

By: Marie

Useful
November 08, 2012

Best investment for our Rottie.

This is our first time dealing with pet insurance and are on a limited income. We love our 3yr. old Rottie and want the best care for him, with this insurance, it makes it easier for us to take him to the Vet with unknown conditions to get checked out and treated promptly. He's very healthy but like a child, he gets into trouble outside. We just wish that for the coverage we got for him, the premiums would be cheaper, but have to say, our claims have been paid promptly. We have had the policy since Smokey was a puppy.

Insurer: ASPCA

By: John

Useful
November 08, 2012

Exactly what we hoped for.

As new dog owners and first time pet insurance purchasers we approached this with a bit of skepticism, despite a positive recommendation from our neighbor. So far Embrace has been great to work with and paid all claims as expected. That's exactly what we wanted from an insurance company. Thanks.

Insurer: Embrace

By: Mark

Useful

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