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Very easy to work with and responsive
Trupanion was very responsive once we filed our claim. Communication via email was quick and clear. We're really glad we had pet insurance with Trupanion.
Insurer: Trupanion
By: Manay
Very easy to work with and responsive
Trupanion was very responsive once we filed our claim. Communication via email was quick and clear. We're really glad we had pet insurance with Trupanion.
Insurer: Trupanion Canada
By: Manay
10/10 Embrace customer for 3 years
We got Embrace pet insurance three years ago when we got Bella, our boxer baby. I did a lot of research on other pet insurances and actually bought an insurance policy from another company to start with. We quickly found out that the other company was not what they claimed to be and was going to charge a $200 deductible per incident or illness, when the website just says a $200 deductible (which I thought meant for the whole year), so I felt like they tricked us. Then my vet recommended Embrace and we have been with them ever since. We have never had any issues with Embrace. They have covered everything, no questions asked for our Bella, and we have had A LOT of problems (bilateral ACL's torn, cherry eyes, the mange, kennel cough, giardia, skin allergies, etc.) We love Embrace and I honestly don't know how we would have made it without them. We also feel very much at ease knowing that if something catastrophic happens, Embrace will be there for us. My only regret is that we did not get the prescription, dental, or wellness plan. Next time we will be fully covered for everything. We highly recommend Embrace and tell everyone we know about them.
Insurer: Embrace
By: Emily
Claims Processing A+
When one looks for Pet Insurance you hear all kinds of horror stories. We narrowed our choice down to two carriers one of which was Trupanion.Their sales department was a delight to work with answering all of our questions. But over time we have learned that Sales and Marketing is one thing and Claims another. In the case of Trupanion I cannot say enough good thing about how our recent claim was handled. The Claim was promptly attended to, with all policy coverage and guidelines followed, and prompt payment made. I am happy to report we made a good decision in insuring with Trupanion.
Insurer: Trupanion
By: Craig
Claims Processing A+
When one looks for Pet Insurance you hear all kinds of horror stories. We narrowed our choice down to two carriers one of which was Trupanion.Their sales department was a delight to work with answering all of our questions. But over time we have learned that Sales and Marketing is one thing and Claims another. In the case of Trupanion I cannot say enough good thing about how our recent claim was handled. The Claim was promptly attended to, with all policy coverage and guidelines followed, and prompt payment made. I am happy to report we made a good decision in insuring with Trupanion.
Insurer: Trupanion Canada
By: Craig
Outstanding!
We own 3 big beautiful rambunctious Labrador Retrievers. We don't have children and consider them every bit our children. Their health and well being are paramount to us. I've owned animals all my life but pet insurance is a relativly new offering for pet owners. It has come a long way in the last 15 years. I was reluctant to purchase it originally as the reviews were not so convincing and the coverage less than attractive. When we saved our third Lab from going to the pound and decided to adopt him, the time had come to consider it. I researched all the providers and compared all their ratings, rates and policies and decided on Healthy Paws. It is by far one of the best decisions I've ever made. Our oldest Lab Coopah has recently developed some health issues that had left him listless and unable to climb stairs or jump up to his favorite spot on the bed. He would also cry out in pain for no apparent reason. This of course had us very worried and led to many visits to the Vet hospital in search of answers. Turns out it may have been an autoimmune disease as well as low thyroid levels. I say may have been as we never did get a conclusive diagnosis (it's still ongoing)however he has been gradually getting stronger with more energy and he no longer cries out in pain. Healthy Paws has been there every step of the way supporting and reimbursing us for 90% of the cost we incurred during this process. They are fast (reimbursment checks are received generally 2-3 days after the claim
Insurer: Healthy Paws
By: Jeff
Great Company
We bought our policy for our dog three years ago. Unfortunately we've had some serious health issues with our dog and have had to use our policy. Every claim has been handled in a professional matter with clear communication. I always recommend Embrace to any pet owner. We added our cat due top Embrace's great service.
Insurer: Embrace
By: Mary
I am very pleased with this insurance
Pleasanat to deal with, tinely processing of claims, immediate email feedback when claims are submitted.
Insurer: Trupanion
By: Bonnie
I am very pleased with this insurance
Pleasanat to deal with, tinely processing of claims, immediate email feedback when claims are submitted.
Insurer: Trupanion Canada
By: Bonnie
A Life Saving Insurance Company That Really Cares
Hi, My name is Lisa Russell and I'm an Emmy-winning filmmaker based in NYC. Why did I have to say that? Because I'm writing this review with as much seriousness as I take my work. I enrolled my two dogs who are both 11 in Healthypaws after reading a little bit about them on the internet. I had other pet health insurance plans in the past but was interested in trying them out. Thank god I did. Not too long after my enrolllment wait period ended, my one dog got very sick. Partly bc of the negligence of a vet I was taking him to. Long story short, we found out my dog was extremely diabetic, did not get the care he needed immediately and ended up becoming ketonic and I had to take him to the pet emergency hospital. His illness required three days in the hospital with payment required up front. I was able to cover the first two days but on the third day I was about ready to give up and put my dog down. I talked to a wonderful representative by the name of Meredith who walked me through everything, assured me and informed me that if I could the hospital to fax me the estimate for the last nights stay that they would give a credit card to cover their portion of it. No other insurance company needed to do that and between how fast they acted, the care they showed me and my dog, I have a whole new respect for the health insurance industry. I always assumed they just wanted my money but I felt they truly cared about the life of my dog. I had not been a member
Insurer: Healthy Paws
By: Lisa