154,902+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
236,321 total
What are you looking for?
Most selected providers in "November, 2025"
This chart shows the distribution of the most selected pet insurance providers in November, 2025.
Providers with highest rating
20,339 reviews
10,806 reviews
27,505 reviews
14,171 reviews
63,021 reviews
Category with most reviews
This chart shows the distribution of review categories.
A company that cares about you and your pet
I was already very happy with ASPCA insurance due to fair reimbursements in a timely manner. Then, I lost my dog to cancer. When I submitted the claims and requested cancellation of policy, I received two very nice cards and a phone call AND an email expressing sympathy. I was so impressed. Everything was processed smoothly for that last claim. I feel like there are real people who love animals there....CPU Don't recommend more highly.
Insurer: ASPCA
By: Ellen
Not Just a Number
I cannot say enough about the unsurpassed level of service I have received from Healthy Paws. I had pet insurance through another carrier when I first got my dog as a puppy. She would later be diagnosed with IBD, but her first year was rife with digestive issues that we couldn't seem to pin down. I became familiar with the way other insurance carriers may treat their customers. With Healthy Paws, I always receive a confirmation email that is from a real person, that I can actually talk to on the phone if necessary, written to me, referencing what my pet is experiencing, and always with well-wishes. They are professional, courteous, prompt and caring. And when my sweetest girl was diagnosed with an aggressive, inoperable cancer, Healthy Paws sent me personal emails just to check in to see how she was feeling. As chemotherapy is our only option to keep her as comfortable as she can be while we cherish all the time we can with her, I am thankful that we chose Healthy Paws to assure us that we can give her the best care possible. Their caring, personal touches go a long, long way--especially during the most sensitive times.
Insurer: Healthy Paws
By: Nicol
Satisfaction Guaranteed!
Trust me, I reviewed several insurance companies before settling on Pets Best and I have never regretted it! The same day my claim is faxed to the company, I get a response informing me that the claim has been received. That same day I get another message informing me that the claim has been processed! WOW!!! They could train insurance companies for us humans on rapid turnaround time! Times I have discussed matters with a representative have been very informative and helpful. It would be nice if the state of Maryland allowed benefits for referrals as I have referred Pets Best to several people through the years. This I do not understand...
Insurer: Pets Best
By: M
Extremely Satisfied - Amazing Service!
I am beyond satisfied with Healthy Paws Pet Insurance. They're extremely efficient and process their claims very quickly. They were on top of all the paperwork from the get go, sending me repeated emails about information I needed to get to them to complete the claim process. While facing the stress of having a sick puppy it was very nice to not have to worry about my pet insurance. I also have to say they have THE BEST customer service. They follow up claims asking how your pet is doing and they respond within hours when you have questions.
Insurer: Healthy Paws
By: Courtney
Hassle free pet insurance
Our 10 year old Berner has been diagnosed with histeocitic cancer. The good news there are treatments that can slow down the progress of the disease, the bad news they are expensive. We have not filed a claim before so I was a little apprehensive about how this would go. I should not have been. The Embrace staff have been prompt and efficient. The checks have been paid out in record time. I'm so glad they are with us in this very difficult time.I strongly recommend them
Insurer: Embrace
By: Nancy
Virgio - male cat with hyperthyroidism
I filled the out earlier. Cat is doing much better and feel Trupanion has done a very good job. I do think my reimbursement is less than I calculate but haven't reviewed it closely yet.
Insurer: Trupanion
By: Joan
Virgio - male cat with hyperthyroidism
I filled the out earlier. Cat is doing much better and feel Trupanion has done a very good job. I do think my reimbursement is less than I calculate but haven't reviewed it closely yet.
Insurer: Trupanion Canada
By: Joan
For peace of mind...
While the monthly cost of insurance is significant (and rising annually), the reimbursement rates are pretty high and the customer service is excellent. On this last point- the employees are friendly, the website is easy to use, the claim submission process is simple, and the turnaround time is speedy. We've had more than our fair share of unplanned vet visits with our active dog over the past few years, and having this insurance in place keeps us from too much worry about being able to provide the type of medical care she needs.
Insurer: Healthy Paws
By: Katherine
Improving their Claims Department
To be honest, I was not satisfied at all with ASPCA Pet Insurance when I first joined. The rates seemed to be climbing and they didn't cover very much. I had a long, drawn out dispute about Rusty's medication which I eventually won but it took a couple years off my life. Their policy renewal could be spelled out much better up front and they should make it easier to understand. Recently, I had a serious situation with 12 y.o. Rusty (who I'm paying more than $50/month for). The total vet bill was nearly $3000 and ASPCA paid me more than $1700 back. I think it's important to mention actual numbers so you can anticipate how much this insurance carrier will really cover. If I hadn't got at least that, I certainly would have dropped the policy. But they sent me that check pretty quickly and I didn't have to argue with a single rep to get it. That will keep me as a customer.
Insurer: ASPCA
By: Lauren
Fast, Easy, & Dependable
Have a pure-bred Yorkie (from breeder) and did not expect problems, but little dogs have hip & knee problems! The Vets knew Trupanion and faxed forms - received payment within two weeks.Buying this insurance is the best investment I have made!
Insurer: Trupanion Canada
By: James