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We have had Healthy Paws for both of…
We have had Healthy Paws for both of our dogs since they were puppies, so for close to 13 years. Overall, the claims process has been efficient, fair and timely. On occasion, claims sometimes have to be re-processed due to some glitch and rates have gone up, especially, as the dogs get older (but it is not due to their age specifically but rather across the board increases for all pets in the State's insurance pool), however, based on the different claims we have filed over the years, I would say it has been well worth the investment. I just hope when renewal time rolls around later this year that the rates won't skyrocket. Unfortunately, this is not unique to Healthy Paws, but is occurring with virtually all pet and human health insurance companies as costs increase due to improved technology/treatments and pets/humans living longer amongst other variables.
Insurer: Healthy Paws
By: SCOTT G
Easy making a claim quick service
Easy making a claim. So far claims are quickly approved. Recommend Embrace pet insurance to everyone.
Insurer: Embrace
By: Cherie Logan
A good company
Very quick to reimburse me for my covered expenses. They also have excellent customer service. I only wish I had known about them much earlier because then my dog's visits and expenses related to Behavioral Health would be covered (pre-existing so not covered). I also wish the premiums were lower.
Insurer: Pumpkin
By: Christine Sabatino Dunleavy
Claims process is OK, price increases excessive
Claims process is efficient. But I just got an email that my premiums are being hiked 59% year over year, following a 63% yoy increase the prior year. I haven't even met my deductible this year, so it's surprising to get experience-rated this aggressively.
Insurer: Embrace
By: Embrace Customer
The lady on the phone was patient…
The lady on the phone was patient attentive to my needs and solved the problem, thank you
Insurer: Sonnet
By: Sabrina Larocque
Positive Claim Experience
After submitting a claim the response was quick and the coverage was great. I am very satisfied with Spot Insurance and feel that my dog is fully protected.
Insurer: Spot
By: Julie Syverson
A little difficult setting up auto…
A little difficult setting up auto deposit. I understand the security but the password was way over the top.
Insurer: Embrace
By: Rick Umbach
Very easy to file a claim
Very easy to file a claim. It did take a while to receive funds, but I was kept up to date on why (paperwork from vet). I am very pleased with PetBest.
Insurer: Pets Best
By: Donna Kim McElroy
Embrace makes it easy to file a claim…
Embrace makes it easy to file a claim and they have been prompt with payments and fair with deciding what to pay.
Insurer: Embrace
By: jennifer gibbs
PetsBest is the best!
I had never had pet insurance before adopting my current rescue, but was persuaded to look into getting it by my vet. I researched the different companies and decided on PetsBest. I got a policy that has a $1000 deductible and then would reimburse me 90% after meeting that level. My new pup was only a year old and that seems like a reasonable thing to do. I had read that PetsBest treated their clients well, and hoped that I had made a good decision. Then the day came when I needed to file my first claim. Oh, my goodness: that process could not have been easier! I received immediate confirmation that my claim had been received and got updates until the final decision had been reached regarding my claim. I have now met my deductible and the service continues to be excellent. Truly, I can't recommend PetsBest any more highly! I am grateful that I bought it. It has given me peace of mind every time my dear dog has needed any kind of treatment.