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We lost our dog last year to cancer and…
We lost our dog last year to cancer and unfortunately I didn't have insurance. It was a large vet bill. So when we adopted a new puppy, I checked with friends who have pets and asked if they had insurance. They did, with Trupanion and offered me excellent reviews. So I signed up!
Insurer: Trupanion Canada
By: Jackie Pitcher-March
I have tried calling for months…
I have tried calling for months regarding claims that I have submitted and NO ONE answers. There is no customer support email addresses, so I send them issues I have with their so-called "claim findings" to the claims department with no response. Now they needed to check with the vet for records and it was a specialist the vet referred us to. I told them the real vet and then another email saying they need to get the records from that vet, dragging the process out longer. Typical insurance, doesn't mind taking your money, but use every excuse to avoid paying anything.
Insurer: Pets Best
By: DP
VERY HELPFUL CUSTOMER SERVICE!
THE PEOPLE ARE VERY HELPFUL
Insurer: Pets Plus Us
By: RHONDA
Incredibly painful making a claim or getting support needed after my pet passed away while they continue charge me for 4 months
I am super frustrated and disappointed with Pets Plus Us and the follow up required for any claims. i was not given full proper information and when my beloved pet passed they would not give me the the $80 that was due to me and kept charging me for insurance (and currently still are 4 months later) I have had multiple conversations about it all, have asked for a supervisor to contact me (which has not happened), and monthly payments are still being taken 4 months after we notified them (twice), and gave them the cremation certificate. I gave 2 paws because the one agent I had was empathetic and kind on the phone, but the end result was unfourtunately still a total waste of my time (and money)
Insurer: Pets Plus Us
By: Carolyn
Excellent all around - but more cost effective alternatives out there
I have been with healthy paws for 6 years - they have always been excellent - but just like with any insurance - you need to shop around. I never met my deductibles and wellness visits are not included and examination fees when they are sick are not included - so I really was not getting my moneys worth. I just needed accidental type coverage and there were very limited customization options. In addition healthy Paws as continued to raise rates every year - I even had to raise my deductible to lower the monthly rate. I decided to shop around and was able to find another company that saved me over $60/month when compared to healthy paws. I would say if money is not an option - then stick with them - but if you are on a budget and just want accidental converge with customizable options - look elsewhere.
Insurer: Healthy Paws
By: Michael
Why wouldn’t I? Lol!
Why wouldn’t I? Lol! Trupanion is the best pet insurance provider around and I ALWAYS recommend Trupanion.
Insurer: Trupanion Canada
By:
Was was helpful and pleasant
Was was helpful and pleasant
Insurer: Trupanion Canada
By:
Very knowledgeable!
Very knowledgeable!
Insurer: Trupanion Canada
By:
Very easy enrollment!
Enrolling was simple and I liked the payment options available.
Insurer: Trupanion Canada
By: