154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

345,542 total


Most selected providers in "February, 2026"

This chart shows the distribution of the most selected pet insurance providers in February, 2026.

Providers with highest rating

Embrace

19,685 reviews

4.9
Healthy Paws

10,942 reviews

4.9
Fetch

5,166 reviews

4.9
Trupanion

58,923 reviews

4.9
Pets Best

14,587 reviews

4.9

Category with most reviews

This chart shows the distribution of review categories.

February 22, 2021

We lost our dog last year to cancer and…

We lost our dog last year to cancer and unfortunately I didn't have insurance. It was a large vet bill. So when we adopted a new puppy, I checked with friends who have pets and asked if they had insurance. They did, with Trupanion and offered me excellent reviews. So I signed up!

Insurer: Trupanion Canada

By: Jackie Pitcher-March

February 22, 2021

I have tried calling for months…

I have tried calling for months regarding claims that I have submitted and NO ONE answers. There is no customer support email addresses, so I send them issues I have with their so-called "claim findings" to the claims department with no response. Now they needed to check with the vet for records and it was a specialist the vet referred us to. I told them the real vet and then another email saying they need to get the records from that vet, dragging the process out longer. Typical insurance, doesn't mind taking your money, but use every excuse to avoid paying anything.

Insurer: Pets Best

By: DP

February 22, 2021

VERY HELPFUL CUSTOMER SERVICE!

THE PEOPLE ARE VERY HELPFUL

Insurer: Pets Plus Us

By: RHONDA

Useful
February 22, 2021

Incredibly painful making a claim or getting support needed after my pet passed away while they continue charge me for 4 months

I am super frustrated and disappointed with Pets Plus Us and the follow up required for any claims. i was not given full proper information and when my beloved pet passed they would not give me the the $80 that was due to me and kept charging me for insurance (and currently still are 4 months later) I have had multiple conversations about it all, have asked for a supervisor to contact me (which has not happened), and monthly payments are still being taken 4 months after we notified them (twice), and gave them the cremation certificate. I gave 2 paws because the one agent I had was empathetic and kind on the phone, but the end result was unfourtunately still a total waste of my time (and money)

Insurer: Pets Plus Us

By: Carolyn

Useful
February 22, 2021

Excellent all around - but more cost effective alternatives out there

I have been with healthy paws for 6 years - they have always been excellent - but just like with any insurance - you need to shop around. I never met my deductibles and wellness visits are not included and examination fees when they are sick are not included - so I really was not getting my moneys worth. I just needed accidental type coverage and there were very limited customization options. In addition healthy Paws as continued to raise rates every year - I even had to raise my deductible to lower the monthly rate. I decided to shop around and was able to find another company that saved me over $60/month when compared to healthy paws. I would say if money is not an option - then stick with them - but if you are on a budget and just want accidental converge with customizable options - look elsewhere.

Insurer: Healthy Paws

By: Michael

Useful
February 22, 2021

Wow

Easy to read easy to explain

Insurer: Trupanion Canada

By:

Useful
February 22, 2021

Why wouldn’t I? Lol!

Why wouldn’t I? Lol! Trupanion is the best pet insurance provider around and I ALWAYS recommend Trupanion.

Insurer: Trupanion Canada

By:

Useful
February 22, 2021

Was was helpful and pleasant

Was was helpful and pleasant

Insurer: Trupanion Canada

By:

Useful
February 22, 2021

Very knowledgeable!

Very knowledgeable!

Insurer: Trupanion Canada

By:

Useful
February 22, 2021

Very easy enrollment!

Enrolling was simple and I liked the payment options available.

Insurer: Trupanion Canada

By:

Useful

Compare top pet insurance providers plans.