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Came through as promised
Prompt reimbursement check arrived and we are first time pet owners and first time Trupanion customers. Our friends were right, they are awesome!
Insurer: Trupanion
By: Ingrid
Excellent
I submitted two claims and was reimbursed in less than a month. The process was easy as I simply faxed my invoices to them and they sent me a check.
Insurer: ASPCA
By: Carol
satisfied customer
Have dealt with Embrace for 2 dogs now. They always respond in a timely manner keeping me informed of the status of my claim. Submitted a very large claim last year due to my puppy's fatal illness. They paid out the maximum amount allowed, which was in the $10,000++ range and I had only had the insurance for about 6 mos. They sent me a condolence card expressing their sympathy for the loss of my puppy with the check. Now that is very compassionate customer relations in my book, so I have purchased a policy for my new puppy.
Insurer: Embrace
By: Sandy
Fair and Conscientious
I have found Embrace easy to deal with, fair and conscientious. I am not a big go-to-the-vet person, but my hearing assistant dog has had a run of bad luck. I'm glad I opted for insurance.
Insurer: Embrace
By: Mary
Fast and reliable
People are nice and caring. Didn't wait long for pre approval. And the claim was processed unexpectedly fast.
Insurer: Trupanion
By: Agnieszka
Fast and reliable
People are nice and caring. Didn't wait long for pre approval. And the claim was processed unexpectedly fast.
Insurer: Trupanion Canada
By: Agnieszka
Awesome customer service
Even though there was confusion on my part about my let's records Trupanion took care of our needs and continued to find answers for us.
Insurer: Trupanion
By: Brad
Awesome customer service
Even though there was confusion on my part about my let's records Trupanion took care of our needs and continued to find answers for us.
Insurer: Trupanion Canada
By: Brad
Healthy Paws - best investment I ever made
About a year ago, I decided it was time to finally get pet insurance for my 5 yr old, 75lb lab/shepherd mix, Willy. A friend told me about Healthy Paws, and their reviews and prices looked good to me. Fast forward one year, and poor ol' Willy has torn a ligament in his rear left leg. Having our Healthy Paws insurance took away all the anxiety of having to even have a discussion about whether or not we'd be able to afford the nearly $5000 of treatments he needed. That was 3 weeks ago, and I received my reimbursement from Healthy Paws last week! That's 2 weeks it took them to get me my money back! I believe they actually had the claim processed within a day or two. And there have been at least a couple of emails from their claims manager just checking in, and seeing how Willy is doing.I don't often review services like this, but that's because I'm not usually inspired by such exceptional service. I honestly can't recommend Healthy Paws enough. I've already gotten a few different friends to sign up!
Insurer: Healthy Paws
By: Jeremy
Brooke can go back to doing her "therapy job" now.
Brooke is a therapy dog, part chow, part ??? She tore her cranial cruciate ligament in her right knee while playing. Surgery has corrected and problem with a lot of home TLC and much help from our insurance. This is a common accident with dogs and there is a limit on the amount of the insurance payment, but what a big help it was!!! We love our pets and do our best for them. We are so pleased with how our claims have been handled for Brooke, and also for her pup, by ASPCA Pet Insurance. Thank you!!!
Insurer: ASPCA
By: Mickie