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Very very easy to work with
i recently purchased policy for 4 pets and had made a mistake when declaring an illness for one of them. i had said eye infection when in fact it was an ear infection. i called and they corrected the error for me and sent me a corrected policy
Insurer: Pets Best
By: Sherry
Customer service excellent
I have found from the beginning when I decided to purchase health insurance for my dog from embrace right to processing the claim customer service has been a priority with this company. It has been a painless positive experience.
Insurer: Embrace
By: Donna
Outstanding Service
Embrace continues to impress me. My poor pup had some stomach problems, and we had to run the usual battery of tests. I quickly and easily submitted my claim, and a couple of weeks later, I got a fair reimbursement for the majority of my two claims. Can't complain. I have a sense of peace of mind being an Embrace customer, especially with as expensive as pet care can be. Pet insurance is essential these days, and Embrace is the way to go...I've been a member for almost 4 years. Highly recommended!
Insurer: Embrace
By: George
Outstanding prompt and personal attention to claim
I have three dogs insured with Healthy Paws and have been consistently impressed at the thoroughness and promptness of response I have received each time I have submitted a claim. And the personal notes, inquiring about my pet's recovery are unusual and appreciated. I have tried other pet insurance, but switched to Healthy Paws and could not be happier. I recommend them to all my pet owning friends.
Insurer: Healthy Paws
By: Betkeley
Excellent service
I have used other pet insurance policies in the past, but none of them were ever as quick a turnaround on the claims as Embrace .
Insurer: Embrace
By: Mickee
My initial experience
I reviewed various options for pet insurance and settled on Embrace because of the wide coverage and the fact that they take puppies and cover wellness care. So far I am frankly very impressed. Within 48 hrs of signing up my new puppy had his required exam which I have already been informed has been reimbursed (only a few days later)and then the puppy became ill and had to be taken back to the vet... and again this was promptly covered. However what really pleased me was the totally personal response to my email questions and the caring attitude of the responding staff. Even though they must have many emails each day my response was personal and not the usual computer generated note I am used to from health insurance companies. I am very pleased I signed on.
Insurer: Embrace
By: Peter
BEST INSURANCE
Im not really the type of person to review anything although I have a yelp account, amazon, nike, nordstroms and others but I would definitely recommend Healthy Paws insurance. Customer service is very easy and they always respond with a quickness. I've recommended Healthy Paws to several of my friends already.
Insurer: Healthy Paws
By: Stanley
Great Company
The follow up on claims is excellent. Never gave pet insurance much thought. My vet as well recommended Embrace, and we are very happy to have insurance for the 2 dogs. I highly recommend Embrace to friends that have recently acquired a new pet or are thinking of getting one.
Insurer: Embrace
By: Kathleen
Thank you Embrace!
Thank you to everyone at Embrace that moved things quickly so my dog's cancer treatments could begin without the stress of money. Now I can focus on getting her better.
Insurer: Embrace
By: Erin
5 Years as a Customer and Still Loving It!
Pets Best has been great to work with over the past 5 years. When I have made claims in the past, they were always processed quickly and efficiently. Additionally, when I needed to make changes to my policy, the customer service rep was friendly, informed and handled my request with great professionalism!
Insurer: Pets Best
By: Lorelle