Easy, streamlined process
I am quite impressed with the ease of submitting claims to Pets Best. I submitted three at the same time, and process was straigtforward and quick. The claim time took about a month to process, but it's still faster than human health insurance, so I don't consider that an issue. All the claims were approved, per my policy coverage choices, and the explanation of benefits was wonderful- again, significantly better than human health insurance. It broke it down into exactly how much went to the deductible and how much my portion continued to be. I'm so glad I went with my friend's recommendation to use this company.
- INSURER:
Pets Best
- POSTED: 11/04/2021
- BY: Nicole
- BREED: Mixed Breed Medium (20-70 Lbs)
- AGE OF PET: 7 - 10
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Perfect
Everyrhing was perfect and fast
- INSURER:
Trupanion
- POSTED: 11/04/2021
- BY: Thiago
- BREED: Italian Greyhound
- AGE OF PET: 0 - 3
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Excellent customer service
Excellent customer service
- INSURER:
Trupanion
- POSTED: 11/04/2021
- BY:
- BREED:
- AGE OF PET: Over 11 years
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They were very helpful and friendly.
They were very helpful and friendly.
- INSURER:
Trupanion
- POSTED: 11/04/2021
- BY:
- BREED: Mixed breed
- AGE OF PET: 7 - 10
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Excellent partner in care for my furkids and customer service agents are always top-notch!
Excellent partner in care for my furkids and customer service agents are always top-notch! Thank you for making it easier to make decisions regarding the care of my pups!
- INSURER:
Trupanion
- POSTED: 11/04/2021
- BY:
- BREED: Mixed breed
- AGE OF PET: 7 - 10
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I've had Trupanion for over 10 years and have been happy with the coverage.
I've had Trupanion for over 10 years and have been happy with the coverage.
- INSURER:
Trupanion
- POSTED: 11/04/2021
- BY:
- BREED:
- AGE OF PET: 0 - 3
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Trupanion has always been helpful and has helped to cover significant expenses.
Trupanion has always been helpful and has helped to cover significant expenses. I understand Trupanion's policy, just wish there was a little more coverage for routine and preventative care.
- INSURER:
Trupanion
- POSTED: 11/04/2021
- BY:
- BREED: Cavalier King Charles Spaniel
- AGE OF PET: Over 11 years
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Best pet insurance
Fantastic experience every time
- INSURER:
Trupanion
- POSTED: 11/04/2021
- BY:
- BREED:
- AGE OF PET: 7 - 10
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Actually I should have waited until I see how you process my first claim.
Actually, I should have waited until I see how you process my first claim. I 'm giving this score based on the conversation with your staff.
- INSURER:
Trupanion
- POSTED: 11/04/2021
- BY:
- BREED:
- AGE OF PET: 0 - 3
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