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Pretty Good Service
So glad I bought insurance, my puppy is being treated for demodex(puppy mange)he has to get a skin scrape every month, plus be on meds until he has two negative scrapes in a row. Once reaching my deductable it is wonderful to be getting some money back! I've had several claims reviewed some were faster than others as fast as 2 weeks as slow as 4-5 weeks. All and all service is pretty good. Compared to another company I have used before that payed by the condition, this is much better you get back whatever % of the bill you are insured for.
Insurer: Embrace
By: Gina
Love the Wellness Rewards program
This is like a health savings account for your pet and Embrace executes the plan without flaw! I love that I can send in simple receipts for health wellness visits and be reimbursed. So helpful to my budget!
Insurer: Embrace
By: Heather
Embrace is quick and efficient!
We have been pleased with the quick and personal response to our enrollment ad our reimbursement. Our only wish is that the wellness program could be bigger, since it doesn't go very far.
Insurer: Embrace
By: Dawn
Will not pay if they can figure out way not to.
My dog went to the vet almost 2 years ago with lameness in one leg - nothing on xrays. Was given medication and better in a day (not even the primary reason for the vet visit). He recently had surgery for an ACL and MCL tear. They declined payment stating what he had was pre-existing and tied to the visit 2 yrs ago. No incidents in between. Tell me how a dog that weighs over a 100 lbs could of gone so long in between the with even a slight tear - very active and rough. They told me I would need to figure out a way to prove the two incidents were not related...I asked how did they prove they were. One sentence on my dogs medical notes cost me $4200.
Insurer: Trupanion Canada
By: Donna
Best coverage and great service!
After several very pricey vet visits with my chihuahua pup, I decided to take out an Embrace policy upon recommendation from a friend. I did a lot of research on the various policies, and ended up going with Embrace because it was BY FAR the best price for coverage of breed-specific conditions. I was shocked that I could pay a premium at other pet insurance companies, yet if my Chi is ever struck with a collapsed trachea, eye infection, or luxating patella, it wasn't covered unless I paid $20 more a month! With Embrace EVERYTHING is covered, and the wellness policy is very reasonable! Great customer service, fast and personal responses from everyone at Embrace, and my first claim was processed in less than a week. Couldn't be happier with my choice!
Insurer: Embrace
By: Samantha
Excellent product
My cat has a pre-existing condition which is of course not covered. Trupanion did not in the slightest nickel and dime me with exclusions for the two other conditions he developed after getting insured. They were very fair and ethical.
Insurer: Trupanion
By: Colette
Excellent product
My cat has a pre-existing condition which is of course not covered. Trupanion did not in the slightest nickel and dime me with exclusions for the two other conditions he developed after getting insured. They were very fair and ethical.
Insurer: Trupanion Canada
By: Colette
I'm so disappointed in Embrace Pet Insurance
Today I received two emails from Embrace. One saying that they are happy to have reviewed my appeal on my dog and they are going to pay me the $168.00 claim. The other email was to inform me that after reviewing the same appeal the are sorry but they can not over turn there decision to declines $16,500.00 claim since Underwritting does not believe my Vet's professional opinion is proof enough that my dogs diabetes is NOT from a prior diagnosis of pancreatitis. They put my pets well being first but not in this case. They have paid out claims before regarding this but not anymore. So should I let my pet die next time I need to go to the ER? Or will they denye gain. I waiting to hear back on this for the THIRD time. Sjame on Embrace.
Insurer: Embrace
By: Lisa
Awesome Service
I had purchased my puppies insurance policy with embrace, by chance, she broke her tooth within the first couple weeks of coverage. The embrace process was seemless, and I will be a customer for the life of my dog. Good job Embrace!!!
Insurer: Embrace
By: john
Embrace's Fair Evaluation
Thanks to Embrace and your underwriters, your thorough review of my young dog's history allows coverage that might have been denied in the future. Your fair evaluation gives me confidence that Embrace will provide excellent service for all of my future claims.
Insurer: Embrace
By: Arlene