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Great
Trupanion are very fair and very prompt with their dealing with a claim. I am totally impressed with them after having experienced poor coverage from an alternative pet insurance company who basically penalized you for every claim made and whose monthly premiums were higher!!!!!
Insurer: Trupanion
By: Jennifer
Fine print & slimy business tactics
WE received a trial certificate from the rescue we bought our dog at. We started the trial when we took our dog to the vet a few days later. They put that bill towards our deductible. Now they've "decided" that that will not count because we didn't start the trial 24 hours after getting the trial. now they said that the condition our dog has had since that first vet visit counts as a pre-existing condition and won't pay anything towards it in the future. Complete and utter BS. DON'T GET TRUPANION, THEY ARE SHADY CHEATERS
Insurer: Trupanion Canada
By: Richard
Great pet insurance
My German Shepherd was progressively getting weaker in her hind legs, due to arthritic changes in the spine. I have run through the line-up of supplements and pain meds, and now she receives regular acupucture therapy - and it is really effective. She is actually putting back on some muscle mass and is running around like a puppy again!It would be difficult for me to pay for the weekly treatments without my Embrace insurance. The Embrace claims process is efficient and all of their claims examiners have been pleasant to deal with. I would highly recommend Embrace insurance.
Insurer: Embrace
By: Karen
This real insurance that truely covers.
This company has been just like good human insurance. They do what they say their going to do. The biggest down side is the increases. But the so has human insurance. You can always pick and choose options to lower the cost.
Insurer: Pets Best
By: TOBY
A cat with Oral issues
Trupanion is a very effective company in delivering great customer service and assisting pet owners with the finances of taking care of a pet who has medical issues. They were prompt and efficient. Can't beat 90 percent of coverage either!
Insurer: Trupanion
By: Angie
A cat with Oral issues
Trupanion is a very effective company in delivering great customer service and assisting pet owners with the finances of taking care of a pet who has medical issues. They were prompt and efficient. Can't beat 90 percent of coverage either!
Insurer: Trupanion Canada
By: Angie
Very thankful!!!
I volunteer at our local Humane Society and although it's very hard not to bring everyone home with me. I adopted this little scared Beagle mix on Mothers' Day 2012. He suffered a neck injury in March, 2013. I was afraid his injuries would result in paralysis. I had to rush him to the Veterinary Hospital. After several tests, his injuries were not threatening and 2 months of extensive medical care at home, he has improved and pretty much back to normal now. His vet bill was nearly $2600. Thank goodness for ASPCA Pet Insurance!!!! They handled my claim in a timely manner and were truly caring!!!They even called a couple times to see how my little guy was doing!! Thank you for caring!!!!
Insurer: ASPCA
By: Cheryl
Very pleased with first Trupanion claim
Our first claim was seamless! Our vet completed the form and submitted the claim on our behalf. Trupanion reviewed the claimed and sent emails acknowledging various stages of the process. Within 2-3 weeks, we received a check in the mail covering the claim as outlined by our plan. Overall, we are very pleased with Trupanion and would recommend them over VPI, the company that insures our other lab mix dog.
Insurer: Trupanion
By: Kelly
Very pleased with first Trupanion claim
Our first claim was seamless! Our vet completed the form and submitted the claim on our behalf. Trupanion reviewed the claimed and sent emails acknowledging various stages of the process. Within 2-3 weeks, we received a check in the mail covering the claim as outlined by our plan. Overall, we are very pleased with Trupanion and would recommend them over VPI, the company that insures our other lab mix dog.
Insurer: Trupanion Canada
By: Kelly
Good treatment
Embrace was provided our claim via our vet for Reilly, my Boykin Spaniel. We brought him in for this annual checkup and evaluation. Our vet did the filing for us and we received a proper notice of our claim and acceptance for payment.
Insurer: Embrace
By: Bob