154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,226 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,336 reviews

4.9
Healthy Paws

10,802 reviews

4.9
Fetch

27,500 reviews

4.9
Pets Best

14,169 reviews

4.9
Trupanion

63,015 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

December 13, 2013

Excellent and Responsive Service

This is the first time we've ever had pet insurance. With the high bills we had caring for our last dog who died of cancer, we decided to purchase it for our goldendoodle. She got very sick right before Thanksgiving and ended up in the hospital in the middle of the night. Her decline was very rapid and we were shocked at how serious her condition had become. The easy claim filing and the unbelievably quick response from Healthy Paws was a relief. We were expecting a hassle like most insurance claims, but there was none and our claim (app. $2500) was processed within a week. We received the check a few days later. Also, their kind inquiries afterward about Sophie's health was much appreciated. We have already recommended Healthy Paws to friends and both the pet hospital and our vet asked for Healthy Paws information.

Insurer: Healthy Paws

By: Leigh

Useful
December 13, 2013

Polite and Prompt

I have had Embrace insurance for the last 4 years or so. Embrace has always paid claims promptly and without fuss. The staff has been unfailingly polite and accommodating. This review is not for one incident but for many over the last few years as my dog's health declined due to kidney disease then kidney failure.

Insurer: Embrace

By: Hedy

Useful
December 13, 2013

Excellent coverage - very prompt payment

My dog Ben has been with Healthy Paws since February, 2012. My experience with Healthy Paws has been just fantastic. He's 9 years old now; getting the up-front review of medical records to identify pre-existing conditions was really helpful. What I really appreciate as the months go by is how fast they review claims: we had a vet visit yesterday, the office faxed the claim form before we left, and today we received the Explanation of Benefits. The check will take a while to arrive, but knowing the numbers so promptly lets me budget accordingly. The premiums are very reasonable, too. I've dealt with other pet insurance companies who take weeks to process a claim. I recommend Healthy Paws to any pet owners I talk to!

Insurer: Healthy Paws

By: Barbara

Useful
December 13, 2013

Hunter

Insurance is great but it took two months to process because they needed to get all the background info from his other vets before processing. I'd assume any further needs would be much quicker. The Care Credit Card gives 0 interest on bills over 200.00 so that helped avoid interest charges.

Insurer: Trupanion

By: Nancy

Useful
December 13, 2013

Hunter

Insurance is great but it took two months to process because they needed to get all the background info from his other vets before processing. I'd assume any further needs would be much quicker. The Care Credit Card gives 0 interest on bills over 200.00 so that helped avoid interest charges.

Insurer: Trupanion Canada

By: Nancy

Useful
December 13, 2013

Good Customer Relations

Payment took a little longer than expected but settlement was fair. Contact maintained throughout process. Customer relations was very attentive and cooperative. One definitely significant negative-I was notified almost immediately after my claim was paid that the premiums would be increasing by about 25%.

Insurer: Trupanion

By: Mark

Useful
December 13, 2013

Good Customer Relations

Payment took a little longer than expected but settlement was fair. Contact maintained throughout process. Customer relations was very attentive and cooperative. One definitely significant negative-I was notified almost immediately after my claim was paid that the premiums would be increasing by about 25%.

Insurer: Trupanion Canada

By: Mark

Useful
December 13, 2013

Thank you Embrace!

My monthly premiums are so reasonable and my dogs have been very healthy. But with a surgery suddenly needed and a surgeon called in, I couldn't be more pleased with my coverage. They're paying 80% of the total. I did opt for prescription coverage also, and I am so glad I did. Medication was needed for the 1st week and a half.

Insurer: Embrace

By: Pat

Useful
December 12, 2013

Slow, but fair

Although I appreciate that this company has extensive coverage, the claims take too long to process.

Insurer: Trupanion

By: Cathy

Useful
December 12, 2013

Slow, but fair

Although I appreciate that this company has extensive coverage, the claims take too long to process.

Insurer: Trupanion Canada

By: Cathy

Useful

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