218,878+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 218,878 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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No customer service
I spoke to an agent Jenna on the phone and she was to send me an email that day which was July 15 and today is July 24 and I still have not received email
Insurer: Sonnet
By: Colleen Murray
I'm new to this company.
I'm new to this company and learning how to upload claims. Guess I didn't get it right for one of the vet's visit, but I received guidance in how to resubmit the claim. I like the prompt service and look forward to doing business in the future.
Insurer: Fetch
By: CHARLENE M MELI
That every pet NEEDS pet insurance
The gentleman Eric was wonderful. Explained everything to me were I didn’t have a issue understanding him.
Insurer: Nationwide
By: Elaine
the girl in billing was so nice and…
the girl in billing was so nice and helpful, she even called me back about 3 times to let me know they were going to refund some of my money for a deceased dog You guys are the best
Insurer: ASPCA
By: Barbara Motz
The app is not user friendly
The app is not user friendly. Its very hard to use and isn't intuitive. Also a quick reference as to what's covered would be helpful. Also idk why my premium is going up this year....
Insurer: MetLife
By: Melissa
The best customer service I have ever…
The best customer service I have ever received.
Insurer: Spot
By: Martha
Great experience!
My overall experience with submitting claims and getting reimbursed has been absolutely wonderful. Easy to submit and reimbursements are always done on a very timely basis.
Insurer: Spot
By: Catherine
Fast turn around reviewing the claim
Fast turn around reviewing the claim
Insurer: MetLife
By: Karen Morris
Great Customer Service and policies!
I worked with Aileen A. and she was amazing! We worked out a great rate to protect my two little feline companions and she was very kind and helpful throughout our interaction. I look forward to staying with Fetch for as long as possible!
Insurer: Fetch
By: David Giuseppe Effio Vizcarra