207,041+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 207,041 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Help with expensive mass removal and testing
I had two large bills related to removing and testing masses on both my senior dogs, and Pets Best gave excellent coverage, and was quick to determine the outcome of my claim and to deposit reimbursement. Many of my bills since I've had the insurance (which has been a little over a year now) have been for pre-existing conditions (and not covered,) so it was really nice to finally feel like the insurance is paying off, bigtime.
Fabulous
Easy to submit and great communication during claims. They were so kind. Our guy ended up passing away with bone cancer and they were so compassionate. Quick response and payout for all claims. No hassle, great service. We have had 3 policies and no compalints only excellent service.
Insurer: MetLife
By: Kim
They answered all my questions and he…
They answered all my questions and he spoke English clearly witch I really was glad yes he was very pro. Thank Chad Kathy Baba Seri Moon mother
Insurer: Nationwide
By: Kathy
Best Decision Ever
Purchasing Pets Best Insurance for my cats is one of the best things I've ever done. It has paid for all of the shots and visits for them as kittens. Both kittens had some eye and respiratory infections. Office visits and medications were covered. One developed asthma and was prescribed an inhaler to be used twice daily. Pets Best covers the cost of the inhaler. Spaying and neutering was also covered under the wellness plans. After spending thousands of dollars on a previous Pets medical issues, I knew how quickly vet bills can add up. I recommend every pet parent consider purchasing Pets Best Insurance for their fur babies.
Insurer: Pets Best
By: Janet
Same old same old
Same old same old as any other insurance company. Every angle is covered to get out of paying claims. The typical denial of payment because of some irrelevant information that they are missing, inaccurately attributed unrelated new health issues to pre-existing conditions, inordinate delays in response after placing claims on hold because of “review” process. Be prepared to pay out premiums in addition to having to pay for vet services out of your own pocket. Completely taking advantage of owners’ love of their pets.
Insurer: Embrace
By: John
Quick reimbursement and covers…
Quick reimbursement and covers alternate therapy for my dogs arthritis. Love embrace
Insurer: Embrace
By: Mary Frost
Please STAY AWAY FROM EMBRACE
Please STAY AWAY FROM EMBRACE. I would not recommend them to my worse enemy. They prey on people who love their pets, then do everything in their power to weasel their way out of coverage. DO NOT TRUST THESES PEOPLE!! 1. They dig into the smallest "preexisting condition" not to cover your pets. In this case they blamed a self inflicted scratched eye from a dry eye in 2022. Once my opthamologist was able to prove thats its not from dry eye, they want additional proof from my primary doctor. They then blamed a scratched eye from cataract. 2. They pride themselves as "24/7 Pet Health Line Through Pawsupport" that's a LIE. You can't reach them outside of their business hours. 3. Increased my monthly coverage by more than 50% without telling me. You can't find the billing statement unless you call to enquire or check your bank account. 4. It's hard to send them additional proof through the portal if you'd like to dispute their decision. You'd have to call and ask for an email. These people are pure evil and unethical, they DO NOT CARE about you or your animal. Please, do not make the same mistakes I did. THIS BUSINESS IS A SCAM!
Insurer: Embrace
By: Joe Goodhue
Not a friendly website
Not a friendly website. Had a difficult time figuring out what I wanted. I would rather just click on, “same as other pet”
Insurer: Nationwide
By: Lori
Fast service and nice website
Fast service and nice website
Insurer: Fetch
By: customer
SPOT Is The Best
SPOT had the best pricing when I compared it to other pet insurance providers. Its app is very, very simple to use as well.
Insurer: Spot
By: Michael Marsh