221,348+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 221,348 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Ken was great and very helpful in…
Ken was great and very helpful in getting insurance for my pet
Insurer: Nationwide
By: customer
I have never had pet insurance before…
I have never had pet insurance before but this year I decided to get it to help care for my senior dog and help reduce my out of pocket expenses. Actually thinking I wouldn't need it but why not get it. Well was I surprised when my girl was diagnosed with a heart murmur and needed a cardiac workup that cost over $700. Well the claims process was so easy it didn't seem possible. I would recommend MetLife Pet Insurance to anyone who has a pet. It has saved me hundreds of dollars this year. I have actually saved more money than the cost of the insurance.
Insurer: MetLife
By: Pat Leach
I really need access to the mobile app…
I really need access to the mobile app and the web portal but since signing up for this insurance i have not been able to access either. I already called and submitted a ticket for this, and i cannot add direct deposit info or access a portal in anyway
Insurer: Pets Best
By: Aneisha John
The online claim process is very easy…
The online claim process is very easy to follow. Response time is very good.
Insurer: Fetch
By: Sandra Bond
Great experience for a first time user…
Great experience for a first time user of Pet Insurance ever . Recommended by my Vet. Pumpkin made the process seamless and easy . I received 100 % reimbursement for a wellness exam and blood test in less than 2-days.
Insurer: Pumpkin
By: Brian
Excellent
He went over what is covered with the insurance and went over everything and took his time.
Insurer: Nationwide
By: Sanha Bang
Activation Fee vs Enrollment Fee?
On the positive side, the customer service rep was excellent. On the negative side, the coupon I received from my veterinarian said No Activation Fee. When signing up I’m told that there would be an ‘enrollment’ fee. To my knowledge Trupanion does not charge any activation fee plus an enrollment fee, so I think this is dishonest. Playing with words. Not a good way to start off with a new customer. If I am wrong, please enlighten me and I’ll change my review. Thanks. 6/11 Update: I must again compliment Trupanion's customer service. My initial review prompted a call from a supervisor who wanted to make sure that I was satisfied with their policy. It turns out that as opposed to "no activation fee", the referral code/coupon gives the recipient a free 30-day policy. I suggested they change their wording to say something like "With this referral code you can sign up now and receive a free 30-day policy." Anyhow, I am satisfied, and have upgraded to a 5 star review.
Insurer: Trupanion
By: customer
Excellent customer service
Excellent customer service. Agent friendly and knowledgeable.
Insurer: Nationwide
By: Joann
Pet Insurance Made Easy
Piece of cake, couldn't believe how quick and easy this was.
Insurer: MetLife
By: Daniel Santorella