217,508+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 217,508 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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I just cancelled
I just cancelled my MetLife Pet Insurance. My cat vomited once during the two-week waiting period in October 2025. Now every claim that has anything to do with vomiting is being denied on the basis of a pre-existing condition, even a trip to the ER with entirely different vomiting symptoms (appeal denied). My understanding is that vomiting in a cat is a symptom and not a condition. For example, cats can vomit due to eating too much too fast or medical conditions such as hyperthyroidism or lymphoma. Hyperthyroidism or lymphoma should be categorized as a pre-existing condition if this was the case, not the symptom of vomiting. I consider this policy to be worthless for my purposes of giving my cat the best care regardless of the price.
Insurer: MetLife
By: Cynthia Newton
We filed a claim and our insurance rate…
We filed a claim and our insurance rate doubled every month. Talked to them and said that happens and wanted me to take some things off the insurance plan to bring it down a little bit. To have it doubled is pretty bad, so disappointed in the insurance. So beware if you file a claim!!
Insurer: Embrace
By: Becky Sewell
Adopted shelter kitten, insurance was pointeless
We signed up for coverage after receiving marketing materials and pamphlets at our local shelter. Those were all super misleading, making us believe that we would get coverage for routine/preventative care. That turned out not to be the case and all our claims for vaccines and other routine kitten care (over $600, which we assumed would kick in after our $250 deductible) were denied. That came as a surprise for us, even after reading the fine print! When we called to ask for an explanation of benefits, etc. we were simply advertised to again saying that we needed to opt into an even more expensive plan. I would NOT recommend this insurance company if you've got an average/healthy pet. Waste of money every month.
Insurer: Fetch
By: Amal
It's been two weeks since I purchased…
It's been two weeks since I purchased pet insurance from your company and I still don't have any information, coverage or any copies of my pets insurance.
Insurer: Nationwide
By: Ninfa Mendez
Great customer service
Super helpful and fast
Insurer: Nationwide
By: customer
Was friendly and professional
Was friendly and professional. Helped me with decisions and I didn't feel pressured. So far so good.
Insurer: Fetch Canada
By: Garnet Watkins
Super easy and great rates
Super easy and great rates
Insurer: MetLife
By: Paula Guidry
It was unexpected that my dog would end…
It was unexpected that my dog would end up with a lot of medical issues, but Healthy Paws has been amazing in processing and reimbursing. I am grateful.
Insurer: Healthy Paws
By: Lisa Dorris
Easy to access and complete a claim
Easy to access and complete a Claims Form request. Straight forward and easy to upload claims Info and pictures.
Insurer: MetLife
By: customerGlenn