154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,974 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

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Verified December 14, 2025

Not all pre-existing conditions are actually pre-existing

I'm rather upset about they way my claims were handled for a dog I adopted. Some claims were designated as pre-existing, even though the dog had been tested and given a positive physical. I do plan to appeal.

Insurer: MetLife

By: customer

Verified December 14, 2025

Very uncomplicated and as promised

Very uncomplicated and as promised

Insurer: Fetch

By: Helena

Verified December 14, 2025

Best Decision We Made!

We got MetLife pet for our younger dog that had not had any health issues after having to pay out of pocket for our older dog more recently. Best decision we ever made! MetLife offers a discount through my work and we couldn’t be happier with the service. Our dog unfortunately has had two TPLO surgeries in less than a year and having them reimburse use for what we would normally pay completely out of pocket has been a godsend

Insurer: MetLife

By: Stacey

Verified December 14, 2025

Stellar Customer Service

They are responsive, and if a claim is taking a longer than it should, they speed up the process no problem!

Insurer: Pumpkin

By: Vickie

Verified December 14, 2025

Prompt and timely matter in reviewing…

Prompt and timely matter in reviewing claims. Totally satisfied with the service. Thank you.

Insurer: MetLife

By: customer

Verified December 14, 2025

I received mycheck and it was sent just…

I received mycheck and it was sent just in time for the holidays!

Insurer: Fetch

By: Anne

Verified December 14, 2025

Website self explanatory

Website self explanatory. Customer service very helpful. Quick to handle claims

Insurer: Spot

By: Terry Newton

Verified December 14, 2025

Pumpkin paid both my claims

Thanks pumpkin. They have paid 90% of my claims after my 500.00 deductible. No issues whatsover. They paid me back a little over 1100.00. I have the unlimited plan with 90% payout. My cat had watery diahrea that wouldnt go away for over 2 weeks and then a few months later some urinary issues, pain and not feeling well. Pumpkin paid 90% for xrays, ultrasound, bloodwork, antibiotics, pain shot, and 3 visits. I am very satisfied. I just hope my rates don't skyrocket. All i had to do was upload vet invoices and give a brief description of what was going on. First claim was approved in 3-4 days, 2nd claim took a week probably due to backlog over Thanksgiving. My boy is 9 and i pay about 80.00 a month

Insurer: Pumpkin

By: Adam

Verified December 14, 2025

Easy to use site

Easy to use site

Insurer: MetLife

By: James Waller

Verified December 14, 2025

Easy to sign up and discounts were great

Easy to sign up and discounts were great

Insurer: MetLife

By: Jeffrey Calafiore

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