154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,072 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,306 reviews

4.9
Healthy Paws

10,740 reviews

4.9
Fetch

27,416 reviews

4.9
Trupanion

62,918 reviews

4.8
Nationwide

21,417 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified December 04, 2025

Pumpkin has covered (90%) our little…

Pumpkin has covered (90%) our little dog’s operation for a luxating patella and the follow up operation a year and a half later to remove the pins used to stabilize the patella. We could not have done this without Pumpkin’s financial support. Their website is easy to navigate and they are prompt in dealing with claims. Can’t recommend them highly enough.

Insurer: Pumpkin

By: customer

Verified December 04, 2025

easy to work with and affordable prices

easy to work with and affordable prices

Insurer: MetLife

By: atziry reyes

Verified December 04, 2025

Made a difficult situation a little easier.

I have had pets in the past but it was not until I got my most recent dog that I figured I would get insurance for her. It was the best decision I have made as a pet owner. Our beloved bernedoodle has a sudden and serious health problem she is still dealing with and in all the trips to the vet and the ER with her, including a mulitiple day hospitalization, the one thing I did not have to worry about was how I was going to pay to help her because I have pet insurance. Healthy Paws has been super easy to work with, fair with their coverage, and quick to reimburse us. It has made this challenging time for our family a little easier.

Insurer: Healthy Paws

By: Brenna Rose

Verified December 04, 2025

I like having the insurance for my…

I like having the insurance for my family member but I dont understand why when I submit a claim I receive an email from the claims department that my claim is missing something. I am only told my paperwork is missing something and incomplete. After I reply asking for clarification and pointing out that I included the invoice from the Vet I then receive another email a couple of days later approving my claim but not telling why I received the initial email. Otherwise the process is easy.

Insurer: Spot

By: Keith Pasquinzo

Verified December 04, 2025

great experience

great experience

Insurer: MetLife

By: Michael SHOEMAKE

Verified December 04, 2025

Metlife is always present on my dog's…

Metlife is always present on my dog's life. I really appreciate all the support and been there when needed. Specially with the reimbursements. They always do what is expected from them! Recommend without any question.

Insurer: MetLife

By: Caio

December 04, 2025

Great company but slow payments

As far as the price goes, it's comparable with other companies for similar deals. Dealing with the staff was great, submitting claims is easy but getting the claims approved and receiving the payment is extremely slow. You will get the EOB and still take a week to receive the direct deposit.

Insurer: Pets Best

By: Toby Curise

Verified December 04, 2025

Easy to pick a plan that works and is…

Easy to pick a plan that works and is affordable

Insurer: Prudent Pet

By: Tye Wilke

Verified December 04, 2025

they make it easy

MetLife makes it really easy to submit claim paperwork, and every time I have had to call, the folks at their offices are super kind and very helpful.

Insurer: MetLife

By: Bree

Verified December 04, 2025

I recently submitted a claim for my dog…

I recently submitted a claim for my dog Harald. I appreciate the very good communication regarding submitting the very correct paperwork. I received information regarding the payout, deductible & co-pay for meds. However, this amount does not total the 80% of the invoice I was expecting. I accept this, but would like to review a detailed breakdown of the payout. I’m grateful for the insurance, but believe there should be more transparency.

Insurer: Fetch

By: Joan

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