218,808+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 218,808 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Pet Claim
I am very satisfied with PetsBest for the great plans that they have and for the convenient and ease of filing and receiving payment for claims. Their system is very easy to navigate, and I have been able to do all of my transactions on line.
Costly Poor Coverage
I cannot say enough negative about Trupanion. They will find any excuse not to pay a claim (and I don't make many). Dog had an ear infection and they refused to pay because they said that he had a prior record of allergies. Putting aside that the allergies to which they refer turned out to be a behavioral issue and not allergies the doctor said this was no an allergy. On medicine if I buy it CHEAPER from the doctor's online pharmacy they will not pay the shipping charge which when combined with the costs of the medicine is less than buyi9ng it from the office. Yet they prefer to pay the higher amount. They blame the DVM for their slow processing of claims. I was with Pet Plan for 10 years and they were flawless but they no longer are seemingly around. I have to imagine that most of the other underwriters are better than Trupanion. Steer clear of Trupanion.
Insurer: Trupanion
By: Robert
MetLife is amazing
MetLife is amazing! Always excellent customer service. The app is easy to use and claims are handled quickly. I will always carry a pet insurance policy through MetLife moving forward.
Insurer: MetLife
By: Susan Barker
I have had this insurance since I'm got my dog
I haven't had any problems with this insurance
Insurer: MetLife
By: Anita Brown
At first till we understood what we…
At first till we understood what we needed for paperwork - it was a slow start - but now within the 5- 10 days- we get our money
Insurer: MetLife
By: Constantina Bizios
Efficiency
Efficiency, always ready to help, kindness, process the invoices very fast and reimburse faster.
Insurer: Spot Canada
By: Maristela Valente
So easy to submit claims
So easy to submit claims
Insurer: MetLife
By: Susan Colling
Quick and easy
Submitting a claim is very easy and reimbursements are quick.
Insurer: MetLife
By: Dorie Kane
Makes pet healthcare affordable
This is a great solution in making pet healthcare more affordable.
Insurer: MetLife
By: Joey Meyer
Prompt and knowledgeable service
Prompt and knowledgeable service
Insurer: Prudent Pet
By: Mike