218,721+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 218,721 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
218,721 total
What are you looking for?
Most selected providers in "April, 2026"
This chart shows the distribution of the most selected pet insurance providers in April, 2026.
Providers with highest rating
19,841 reviews
11,154 reviews
5,521 reviews
55,032 reviews
14,960 reviews
Category with most reviews
This chart shows the distribution of review categories.
Metlife regularly makes mistakes when…
Metlife regularly makes mistakes when applying the incurred charges. It is apparent they lack quality control when processing claims. I've had to reprocess several claims due to their errors. Invoices clearly state the incurred charge, but when processed by Metlife random amounts show up in the incurred charge column of the EOB.
Insurer: MetLife
By: Randal
Excellent customer service and response…
Excellent customer service and response time to claims
Insurer: MetLife
By: ELIZABETH FISHER
Unmatched wellness coverage
Their coverage is great, I am amazed by their wellness plan. I hope it’s sustainable!! So far their prices have been fair, not a huge increase in 2 years. The only negatives is their reimbursement time is pretty long, and their app is not great. It’s easy to upload for a claim, but it’s impossible to check back and see what you have submitted, and sometimes they combine claims and I’m not sure why. But I haven’t had them deny anything, and their wellness plan is so good it makes up for the extra wait time for reimbursements. Overall I’m very happy with MetLife so far!
Insurer: MetLife
By: Jean Hall
WELCOME TO THE CAT FAM
They actually reimburse you (after the deductible is paid.) They are very supportive and it is super easy to submit a claim. You can email it directly to them. I trust this company and have been insured with them for 5 years.
Insurer: MetLife
By: Vicki
Going great!
So far, everything is going great. I attended a webinar today that was very well done.
Insurer: MetLife
By: Carolynn
MetLife - Experienced
Very simple application to use and speedy reimbursement.
Insurer: MetLife
By: PATRICIA KOLLE
My only complaint is how long it takes…
My only complaint is how long it takes to get reimbursed.... it always takes about a month for that to happen and it would be nice if it was sooner
Insurer: MetLife
By: Amanda Hennessy
Great claim service and timely
Great claim service and timely! Much appreciated ❤️
Insurer: MetLife
By: Kimberly Dilaire
Does Not Transmit
I filled out the application for our two cats but had a problem going back to the 1st application for one of the cats. I wanted to add another cat and found it difficult. I also could not transmit the application and credit card and finally had to call to complete our application.
Insurer: Nationwide
By: customer
Processing
Sometimes it takes too long to get reimbursed. I put two bills in at the same time a few weeks ago. One was processed last week. Still waiting for the other one.
Insurer: MetLife
By: Maryclaire Curmaci Singer