217,249+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 217,249 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Compassionate Customer Service
I would just like to encourage ALL pet owners to get some form of pet insurance, since vet bills are extremely high these days and from my own experience, it is hard to tell when your pet will need it. My spouse and I were very grateful and thankful for having pet insurance for our beloved Cat, Mobey, who passed away on Feb. 20, 2010. Our Cat did not exhibit any major symptoms of illness for some time, and then the week he did not look so well, he died suddenly under veterinary care of liver failure. I was very pleased with the way PetSecure handled our claim delicately and compassionately, the last thing someone wants to deal with when losing a loved one is deal with an impersonal or indifferent insurance company. I would like to thank PetSecure for their caring and compassionate customer service and processing our claim with such thought and care. I would recommend them to anyone who wants an insurance company with a heart for animals.
Insurer: Petsecure
By: Ash
excellent - refreshingly pleasant experience
Having dealt with the so-called leader in pet insurance, we were thoroughly impressed with how easy it was to file our first claim with Embrace, how responsive they were and how quickly they processed everything. The amount paid was exactly what we expected - no hidden reductions or benefit caps.
Insurer: Embrace
By: Cheryl
Best thing we bought for our puppy!
I had never owned a pet before and had recently purchased a puppy. Several friends suggested purchasing pet insurance. One day I heard a radio ad for Trupanion and on impulse, checked out their website and signed up that day. We are so thankful we did, because our 9 month old puppy fractured a hip not long after we enrolled. Thanks to Trupanion, we knew that most of the enormous vet bills were covered...not only were they covered, but we received our refund check in the mail less than a week after the surgery! We are so grateful that our dog is now healthy and happy, and we are happy he had insurance!
Insurer: Trupanion Canada
By: anon
Best thing we bought for our puppy!
I had never owned a pet before and had recently purchased a puppy. Several friends suggested purchasing pet insurance. One day I heard a radio ad for Trupanion and on impulse, checked out their website and signed up that day. We are so thankful we did, because our 9 month old puppy fractured a hip not long after we enrolled. Thanks to Trupanion, we knew that most of the enormous vet bills were covered...not only were they covered, but we received our refund check in the mail less than a week after the surgery! We are so grateful that our dog is now healthy and happy, and we are happy he had insurance!
Insurer: Trupanion
By: anon
Embrace is above the rest!
When my last dog was a puppy, there wasn't wellness care or cancer coverage so I decided not to purchase insurance. Last year my dog passed away from Lymphoma cancer and decided to search for pet insurance that had extensive coverage options. When researching insurance policies and coverage, Embrace had a wealth of coverage including wellness and cancer coverage among other health issues and pre-existing conditions which other insurance companies tend not to cover so I decided to take a chance. All of the people at Embrace have been extremely helpful including answering all my questions. When my new puppy was spayed, I submitted my bills and was reimbursed promptly under my wellness policy. It was hassle-free and quick to receive payment. Wellness coverage is a plus and well worth it. I would recommend Embrace to any pet owner.
Insurer: Embrace
By: Donna
Real Animal Lovers & Professionals
I've only filed one claim on my Boerboel, but that claim was handled expeditiously and to my satisfaction (not an easy feat since I am one of *those* dog moms who wants to know/understand everything)
Insurer: Embrace
By: Deborah
They delivered what they promised!
Other insurance companies would not cover illnesses that are known to occur frequently in a breed, but Trupanion did not have these restrictions and even better, they delivered what they promised.
Insurer: Trupanion Canada
By: Kelly
They delivered what they promised!
Other insurance companies would not cover illnesses that are known to occur frequently in a breed, but Trupanion did not have these restrictions and even better, they delivered what they promised.
Insurer: Trupanion
By: Kelly
very pleased with Embrace
I adopted a 7-year old golden/collie mix, Angelo, two months ago. Because we had spent a lot last May when our late dog was critically ill with meningitis, I decided to buy pet insurance when we got Angelo. Angelo had been with us only a short time when we noticed that his third eyelid was showing. Our vet recommended an MRI. Embrace covered a substantial amount of the cost and reimbursed us quickly. I would definitely recommend Embrace to other pet owners.
Insurer: Embrace
By: Judy
All I can say is WOW!
As the owner of 3 golden retrievers and previous owner of 4 previous dogs. I think Embrace is awesome! (I hate that word but there is no other word to describe the attentive service I receive from the staff)! I have previously used VPI and can't believe the difference. I even received a personal note from Laura Bennett, Chief Embracer and Co-Founder to be sure that everything was going smoothly for me. I am really impressed. My first claim was processed quickly and easily and I received a check in about a week. I received emails to keep me informed during the whole process. The claims are based on a percentage of actual fees not some random figure pulled out of the air. I am definitely a fan.
Insurer: Embrace
By: Marilyn