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New Policy Holders
We were looking for comprehensive coverage for or two dogs. We are very pleased with the coverage, attention to our needs, and when reaching out, staff were very cordial and listened.
Insurer: Embrace
By: Virginia Ross
Trupanion has wonderful coverage and compassionate employees
Trupanion covers my cat's needs fairly and compassionately. They are there 24/7; even when I had an emergency vet visit with my cat on a Sunday they were there for me. I thank them for their care and compassion.
Insurer: Trupanion
By: Michele DeStefano Johnson
Thanks for your quick service
Thanks for your quick service
Insurer: Fetch
By: Laura
Save your money
Classic insurance company Deductible expensive enough to disinsentive you from using insurance unless major claims. Won't cover existing medical conditions but will charge you the same as some one covered for everything. My personal story is my daschound had a back surgery before policy, another one 3 years into the policy which I knew wasn't covered and paid out of pocket, sadly back went out again a couple years later. We decided it wouldn't be fair to put him through another at his age. The first claim I made in 6 years of having a policy was for euthanasia which should be covered.. ...but guess what nope not even that would be approved because of the reason having to do with a back injury. 6 years with only increasing premiums just to get denied for that. Never deal with them again
Insurer: Trupanion Canada
By: Michael
I’m new to Fetch after switching from another provider
I am new to Fetch after switching from another company I was unhappy with, it was the best decision I made! The claim submission process is simple and fetch keeps you updated on the process along the way. I have been very pleased with the coverage this far and I believe Fetch covers many things other insurances don’t. My dog recently fractured a tooth and Fetch paid for the full cost minus my co-pay.
Insurer: Fetch
By: Suzanne
Staff on the phone are nice but filing…
Staff on the phone are nice but filing a claim and working with them about it is very stressful, not very helpful. I’ve submitted several supporting documents and it still says pending when they should have the documents already.
Insurer: Embrace
By: Rika Rocero
Quick to take my money but that's about it
Applying was easy, you were very quick to process my payment, and I got this survey. However, what I haven't received is my policy or even confirmation that I my plan will take effect. Not a great way to start our relationship.
Insurer: Nationwide
By: customer
The customer service agent went above…
The customer service agent went above and beyond in helping me make a decision to choose Trupanion as our provider for you pups. Thank you.
Insurer: Trupanion
By: Tony
I Love This Insurance!
I had Healthy Paws for my Tibetan Mastiff for 10 years until he passed. I was ALWAYS pleased with the ease of filing a claim and the quick reimbursement time. Both of my cats have Healthy Paws insurance. It is a good thing because I had to file a claim for my 7 month old kitten. I have to say that it was a little more tedious and took longer to get this claim settled compared to previous claims that I had for my dog. I was expecting this because it was the first time filling a claim for my baby. There was a slight misunderstanding and when I submitted his medical history, which until this emergency visit, he only had shots, they submitted the shot invoices as claims. Those "claims" had to be settled first (I didn't submit as a claim because I knew they were not eligible) before the emergency claim could be settled. The entire claim payout took a few weeks. I'm used to getting reimbursed within a week. I still stand behind a 5 start rating because they were just being extra vigilant and I know the first ever claim requires more documents to be provided. Hopefully, I won't have to use this insurance in the future, but it's very reassuring just knowing that my pets are covered.
I have had 3 pets insured with Pets…
I have had 3 pets insured with Pets Best and so far my experience has been great! As pet parents we always hope we don’t have any major health issues and vet expenses, but I recently had this happen with a young dog and it has been stressful. Pets Best has helped make the situation much less stressful since I didn’t have to worry about vet bills and I’m so thankful for that. I will never own another pet without insurance.
Insurer: Pets Best
By: Chrissy