218,653+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 218,653 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Invoice was addressed quickly
Invoice was addressed quickly
Insurer: MetLife
By: Karen
Great policies and customer service
Spot has great plan options to choose from. Their online platform is very user friendly, and customer service has also been extremely helpful. I just had a large claim that they processed and reimbursed within 10 days in line with my expectations based on my policy. The only reason I didn't give 5 stars is that the submission of medical records has been a bit difficult, and dealing with that aspect is not easy when your pet has a serious illness.
Insurer: Spot
By: Laura G.
Great Experience
The process was so simple: I uploaded a copy of the paid invoice and the completed a short description of the services received. Within a day or two I received an email saying that the services were approved and the next week I received a check. Easy peasy and this takes away so much of the sticker shock that can come with veterinary care.
The experience was very well done…
The experience was very well done especially with the serve and the way it was handled
Insurer: MetLife
By: Jarrett Cooper
Very fast processing
Very fast processing, and good coverage
Insurer: Pumpkin
By: Courtney Howell
great customer service
great customer service. Added my new furbaby to policy with Autumn. went very smooth. great coverage.
Insurer: Nationwide
By: Joyce Anderson
web access
I am thankful for the web access and the easiness of doing a claim and the quick turn around with payments and deductible amount is reasonable.
Insurer: MetLife
By: Lori Shackley