216,093+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 216,093 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
216,093 total
What are you looking for?
Most selected providers in "March, 2026"
This chart shows the distribution of the most selected pet insurance providers in March, 2026.
Providers with highest rating
19,767 reviews
11,041 reviews
5,351 reviews
55,032 reviews
8,908 reviews
Category with most reviews
This chart shows the distribution of review categories.
customer service was EXCELLENT
customer service was EXCELLENT, Elaine was very helpful and incredibly polite and patient.
Insurer: Nationwide
By: Martin Bailey
I had a great experience with Pets Best…
I had a great experience with Pets Best for my dog’s insurance claim. The process was incredibly easy, the estimated reimbursement was spot on, and the payment was issued without any unnecessary questions or delays. It was such a relief to feel supported during a stressful time. I’m really grateful and highly recommend them!
Insurer: Pets Best
By: Antonella Compagnucci
Surprisingly easy claims process!
The entire process to file multiple claims was very easy and efficient, and the claims were processed very quickly. I will absolutely be getting Pets Best insurance for all my future pups!
Insurer: Pets Best
By: Barbara
Sonnet Shift is Terrible
Sonnet shift is an app that is designed to make your driing look terrible. No matter how nicely you drive, you will still lose points depending on the time of day you drive (night and rush hour are big nonos), and if your route is "dangerous." Your car has a hands free system to take calls, not any more, this will decrease your score and increase your insurance. You drive 30+ minutes? the fatigue score lowers your overall score. Sonnet shift wants you to drive like it is always icy out, scores your driving like it is always icy out. If you drive at the speed limit you will lose points, now you need to go 5-10 under. This is a poorly thought out app that will make drives terrible. And if you think it is just punishing someone who is a bad driver, I have never gotten into a collision, never had a ticket or motor vehicle infraction.
Insurer: Sonnet
By: Talon Pacheco
Delayed claim approval…
I felt the time it took to review and approve a simple claim was excessive.
Insurer: Pets Best
By: D Nichols
Amanda was very pleasant and…
Amanda was very pleasant and professional. I had specific questions that she addressed, as well as giving me a complete overview of all options available. I have researched several pet insurance companies, and Fetch seemed to be the best suited for my pet.
Insurer: Fetch
By: Eileen Brown
You're very quick to review claims
You're very quick to review claims. I appreciate the notifications telling me the status of the claim as it moves through your process.
Insurer: Fetch
By: Kristin
TOTAL SCAM- USE A DIFFERENT COMPANY
TOTAL SCAM! Horrible service- look elsewhere. They rarely pay out on claims, if they do its a very small amount and oftentimes find reasons to not count payments towards your deductible. My dog has IVDD and this insurance policy (Secured when he was a puppy long before any problems) has been next to useless. I have wasted thousands paying on this policy monthly that they have DOUBLED since he started having medical issues. Also, I work in the field of online reputation and it's so blatantly obvious which reviews on this site are "fed" i.e, they specifically invite the few who have good experiences via email to write a review. Don't trust those, and notice how they only reply to /address positive reviews.
Insurer: Figo
By: Daphne Lyketsos
I love the ease of submitting claims on…
I love the ease of submitting claims on the iPhone App! The promptness of payment of claims is always a great surprise.
Insurer: Pets Best
By: Robyn
Pets Best is the best
"Pets Best insurance has been a huge help for one of our dogs recently diagnosed with cancer. The claims are simple and easy to put in, the response time is pretty quick on the claim, and receiving the reimbursements now that we've met our deductible is a smooth process into our bank. I am so happy that we pay for pet insurance, specifically PetsBest. I would recommend them to anyone with a pet. It's a huge help when going through extremely tough and expensive situations with your furry family member. I am very grateful. I have not had to call or communicate with anyone yet for any concerns. Website is simple and self explanatory.