217,508+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 217,508 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Claims submission was simple and paid…
Claims submission was simple and paid within a few days. Your claims process is simple and easy. Wish my other insurers were as quick to pay as you are.
Insurer: MetLife
By: Miles Bowman
Submitting claims is super simple
Submitting claims is super simple. I love how they’ve updated the process.
Insurer: MetLife
By: Elle
Personable
Very helpful and easy to get through to.
Insurer: MetLife
By: Nala
Pet insurance is a must
I love having pet insurance, it's an absolute necessity. But very disappointed that the rates increase so drastically. I was told that my rate went up so much because metlife doesn't want people on the 90%\10,000\$100 deductible any longer. Kind of dishonest. But the company does pay for everything they said they would. Fast turn around time on payments. Overall happy.
Insurer: MetLife
By: AMY ROSEMAN
love the app and easy use
Easy and quick submission of claims and quick payment
Insurer: MetLife
By: PRITI SHETTY
Great Customer Service
Franklin was professional, knowledgeable and very personable. I was impressed with his level of customer service and I left our phone conversation feeling confident in receiving the information I needed to make an informed decision in selecting the best insurance package for my pet. Thank you!
Insurer: Nationwide
By: Gracie Estrella
Good experience so far some claims take…
Good experience so far some claims take longer then others.
Insurer: MetLife
By: Samuel Cook
amazing insurance but claims take too…
amazing insurance but claims take too long to process
Insurer: MetLife
By: Florencia Q.
Love MetLife Pet Insurance
Love MetLife Pet Insurance! I submitted a claim last week and received a response and reimbursement within a couple of days. Customer service is ALWAYS so kind and helpful.
Insurer: MetLife
By: Mykinzie Leach
The app is easy to use and easy to…
The app is easy to use and easy to submit claims, especially after a recent updates in the past year. Most of my experiences with customer service have been positive. The turnaround time is sometimes slow on claims , I have had issues with a few claims that should’ve been covered, and the price going up significantly in the past year- these are the reasons I am not giving a higher rating
Insurer: MetLife
By: Susan