216,391+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 216,391 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Peace of Mind
I am a use customer to Embrace. I had previously been a cusotmer of VPI which is another pet insurance. I have found Embrace to be a much better company for a few reasons: 1)better coverage at a lower price 2)response time from a representative has been awesome 3) reimbursement checks are prompt 4)follow-up from a representative is quick. Knowing my pet, Roxy, is covered by Embrace is peace of mind.
Insurer: Embrace
By: Faith
Great everything!
I have received the maximum allowed reimbursement on every claim I have submitted. When there was a question or additional paperwork needed, the customer service reps were very professional and courteous and took the lead in doing whatever they could to help the process. Email communication is awesome. Reimbursements are speedy. I highly recommend Embrace to any pet owner!!!!
Insurer: Embrace
By: Leslie
Best Decision We Ever Made
Our dog Ruby is getting older, almost 9 years old. When she was 3 she had a surgery to save her life and the cost was enormous, $3,000. Since then I have heard about pet insurance but never looked into it further. Then she became ill before the holidays last year. Blood tests, IV, and an overnight stay for fluids cost another $1,200 and we weren't done. She needed an ultrasound yet. So we decided to purchase pet insurance thinking that if another episode occurred, she would be covered. Thank God we did. In January she became ill again and the same costs all over again. BUT, we were covered. Sure did help to pay the bill. Turns out she has arthritis which can be treated with a natural medicine. In November when she first became ill she also had some digestive problems. However, it was the arthritis that kept persisting. I am happy to report she is runnign and chasing squirrels and rabbits again. We bought Level 2 coverage and like I said, it was the best decision we ever made.
Insurer: ASPCA
By: Mary
Excellent
My dog had an injury to her carpus shortly followed by a tear of her right ACL. My claim was dealt with in a very timely fashion, communication was excellent, I received exactly the service I was expecting according to trupanion's policy.
Insurer: Trupanion Canada
By: Andrea
Excellent
My dog had an injury to her carpus shortly followed by a tear of her right ACL. My claim was dealt with in a very timely fashion, communication was excellent, I received exactly the service I was expecting according to trupanion's policy.
Insurer: Trupanion
By: Andrea
fast and fair
fast claim processing. kept me ingormed via email.
Insurer: Trupanion Canada
By: debbie
fast and fair
fast claim processing. kept me ingormed via email.
Insurer: Trupanion
By: debbie
Illness coverage
I was not sure about Trupanion at first due to their policy of not covering non-routine exams. I cancelled my policy and went with a competitor but after a month of awful service went back to Trupanion. Shortly after returning my dog became ill with a liver problem. I submitted numerous claims over a few weeks and Trupanion responded with quick claim payments that really helped in the treatment and care for our cherished member of our family. I am quite pleased and impressed so far with Trupanion. Thank you for being there for us during this stressful time!
Insurer: Trupanion Canada
By: Jenn
Illness coverage
I was not sure about Trupanion at first due to their policy of not covering non-routine exams. I cancelled my policy and went with a competitor but after a month of awful service went back to Trupanion. Shortly after returning my dog became ill with a liver problem. I submitted numerous claims over a few weeks and Trupanion responded with quick claim payments that really helped in the treatment and care for our cherished member of our family. I am quite pleased and impressed so far with Trupanion. Thank you for being there for us during this stressful time!
Insurer: Trupanion
By: Jenn
Life Saver!
Our 5 year old St. Bernard, Dozer has had a hard time. Hip replacement, implant removed, failed FHO, amputation - on and on. After our other St. Maggie died unexpectedly of liver failure I decided I had to get insurance for Dozer. After a great deal of research and personal recommendations I settled on Embrace - best decision I could have made! Shortly after his coverage started he began to limp and we were shocked to discover that he had a lesion on his front leg - bone cancer. Megan, et al have been incredible to work with throughout the process whether it was filing claims or pre-approval for his treatment at CSU. Their communication is top notch and they have always been there whenever / whatever we needed. Now as we embark to the chemo stage of his treatment it is a huge source of comfort both financially and emotionally to know that Embrace is in our corner! Thank you all!!!
Insurer: Embrace
By: Shaun