207,763+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 207,763 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
207,763 total
What are you looking for?
Most selected providers in "February, 2026"
This chart shows the distribution of the most selected pet insurance providers in February, 2026.
Providers with highest rating
19,688 reviews
10,944 reviews
5,192 reviews
58,961 reviews
14,606 reviews
Category with most reviews
This chart shows the distribution of review categories.
I needed an appeal,$250
I needed an appeal, A $250. deductible was added on to my bill, it was an error, It was taken care of immediately, it took two days for my refund of $250, to appeared in my bank account. Thank You for your immediate attention on this error...
Insurer: Trupanion
By: PROVIDENCIA N
What is advertised is not what you get
It wasn’t clear when I started paying into the insurance plan that they do not cover emergency exams, or taxes. So instead of paying the $600+ that I expected, they only paid out $270. Their policy makes no sense and does not cover the things that are needed. I am truly disappointed.
Insurer: Trupanion
By: Andrée Lamarre
Most things that I needed were not…
Most things that I needed were not covered. So by the time I paid the premium and the cost of the service I basically broke even which saved me $0 hence rendering the insurance useless.
Insurer: Figo
By: Yikina Parker
So easy completing this process!
So easy completing this process!
Insurer: MetLife
By: Wendy Averett
DO NOT PURCHASE
If I could give Embrace a 0 I would! Genuinely don't even bother getting pet insurance at all. After submitting almost $1,000 of vet bills, Embrace reimbursed $0 of it. Mind you, this was after months and months of trying to get them to even review the claims. They claimed that our cat had a preexisting condition (a fully healed Upper Respiratory Infection she had while she was in the shelter) even though the vet literally stated in the first appointment that this was NOT the issue, and even after spending hours on the phone with them, Embrace only conceded to reimburse us $98, which is well under what we are owed. We are cancelling our plan immediately and are beyond disappointed in not only the pet insurance itself but the staff who seem entirely unempathetic and unable to use a single ounce of logic in assessing claims. Update: See their stupid response to this? Did they even read the review? This type of response is exactly the issue with Embrace. In my review, I clearly stated that my cat did NOT HAVE A PREEXISTING CONDITION not even in the terms you defined it in the policy contract. Also, absolutely hilarious to say you "see a team member has provided additional information" in reference to an automated email response confirming the cancellation of my insurance plan. Don't act like you did your best attempt to right this situation; all you guys want is to take our money, you really could not care less about the health and wellbeing of the animals involved.
Insurer: Embrace
By: Lucie Edwards
If you truly love your pets
If you truly love your pets, pet insurance is a must-have. My beautiful English Cream Golden Retriever went in for a routine tooth check, and thankfully, my excellent vet detected a minor heart murmur during the exam. I immediately took action, found a veterinary cardiologist, and got her heart thoroughly evaluated to determine the next steps. The combined cost for the two vet visits plus the specialist consultation came to nearly $1,000. Thanks to our Spot pet insurance, our out-of-pocket expense was only about $175. At 6 years old, my ECR is just as precious to our family as our children. If you want peace of mind, the ability to provide the best care without financial stress, and to keep your beloved companions healthy and by your side for as long as possible—pet insurance (like Spot) is one of the smartest investments you can make for them. It's worth every penny.
Insurer: Spot
By: Bobby Edwards
Worst customer service
Worst customer service! They don’t pay for nothing! $72 a month wasted
Insurer: Spot
By: Vickie bennett
Filing claims is extremely easy, but
Filing claims is extremely easy. At the beginning, it took FOREVER for claims to be closed. Now it is going a little quicker. They have denied items based on reading documents incorrectly causing me to have to file an appeal. I too signed up because they are associated with Costco. The one thing I can count on…..they definitely take their premiums on time!
Insurer: Figo
By: Ms. D.
My two dogs both needed dental work…
My two dogs both needed dental work which was very expensive, MetLife covered most of it. Such a relief!
Insurer: MetLife
By: Karen