207,034+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 207,034 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Easy & Quick
The claims process was easy and the turn around was quick. I uploaded a picture of the bill and in 1-2 business days I received the reimbursement. The mobile app is intuitive and user friendly.
Insurer: MetLife
By: Richard & Erika
They don't pay claims, period.
We had over $6,000 in claims which were all denied. Our dog suffered a CCL tear (like an ACL in humans) in his left knee. They said it was "probably" related to previous pains in his back and right leg. So they not only denied the surgery for the CCL tear, but they went back and reversed a previously paid claim for emergency vet care when the tear occurred. And so far, they have not paid any of the claims we had for those "previous" pains that they assume to all be related and pre-existing.
Insurer: Spot
By: Jerry Allison
The claim submission process was…simple and prompt.
The claim submission process was simple. Reimbursement was quick. A very positive experience overall.
Insurer: Spot
By: Yvonne
website very easy to use
website very easy to use
Insurer: MetLife
By: Victoria Coristine
Customer service was great
Customer service was great. I called to verify if the service my dog needed would be covered, given it was dental surgery. I would have been happy either way because I was able to get a good clear answer..... it was covered. The claim process after the fact was fairly easy and smooth. I couldn't be more happy with it.
Insurer: MetLife
By: Gary and Ranger
So quick and easy!
So quick and easy!! Claim was filed and approved within about a day and paid out within a day or 2 after that.
Insurer: MetLife
By: New Customer
Healthy Paws has been a lifesaver for…
Healthy Paws has been a lifesaver for our dog. Submitting claims through the app is incredibly simple, and reimbursements come through much faster than expected. It gives real peace of mind knowing major vet bills are covered without complicated limits.
Insurer: Healthy Paws
By: Barbara Tucker
Webs site consistently doesn't work
Webs site consistently doesn't work. Confirmation passcodes never work. Web site claims to have 24/7 help chat but it isn't true.
Insurer: Pets Best
By: kl
It’s very easy and fast response
It’s very easy and fast response
Insurer: Spot
By: Felicia Hill
Great service, prompt response.
Fast, automated claim filing and response. There's no guessing about coverage, reimbursement, or status, information is clearly presented and accessible.
Insurer: Spot
By: Valued Customer