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Very informative
Very informative, answered all my questions with knowledgeable answers
Insurer: Nationwide
By: Chris brenna
I have had no problems with my cat pet…
I have had no problems with my cat pet insurance with embrace, They have paid my bills submitted in a timely period and submitting a claim is easy to do. The only thing I was discouraged with is the increase amount yearly.
Insurer: Embrace
By: Cynthia Thompson
Not much to review yet other than the…
Not much to review yet other than the ease to submit the claim. That part was very easy .
Insurer: Embrace
By: Mark
Fetch is customer friendly
Each time I submit a claim to Fetch, I am appreciative of how easily the system works. In addition to that, questions are answered quickly and clearly. Our little schnauzer is the second pet. We have insured with Fetch and highly recommend their coverage.
Insurer: Fetch
By: Barbara Alexander
Joshua Sabado offered great customer…
Joshua Sabado offered great customer service and answered all my questions. After speaking with him I feel like Fetch is going to be a great fit for my two fur babies.
Insurer: Fetch
By: Jen
Exceptional,
There aren’t enough characters in the human language to write out how absolutely amazing Trupanion has been to me and for my beloved soul dog Trout Marie. Till the very last day Trupanion gave me peace of mind that whatever I wanted and needed to do for my pet was covered. Customer service representatives that genuinely care, I wasn’t just a customer I was a friend and my dog was loved. When I called crying panicking into the phone the gentleman I spoke too not only reassured me my policy was up to date and Trout could get care but followed up with me an hour later to check on Trout Marie and myself. I can’t thank Him enough for his kind compassionate words that day. To the woman who took my phone call the day after Trout Marie had passed and let me cry on the phone before I could get the words out….thank you. There is no other company I would chose to care for my pets and as a veterinary technician there will never be another company I recommend to my clients. Thank You for everything Trupanion 🩷
Insurer: Trupanion
By: Karli&Trout
Fast and efficient
Fast and efficient! Zero aggravation.
Insurer: Fetch
By: EB
I have been with Trupanion for 9 years…
I have been with Trupanion for 9 years for 3 English Bulldogs. Last year appears they have gone automated for approval - and it is a nightmare!! I had to call 3 times b/c denied 3 times for meds that have been covered and deductible of $1000 met for many years!! I was told it is the automated system making the mistake. Therefore, we will remove you from the auatomated approval system. However, they did not remove b/c some problem AGAIN when I submitted second invoice for a dif med - denied when deductible met and have been reimbursing me for years for this med. Constantly on the PHONE with inept employees. They are too lazy to look at past history and SEE the meds have been covered for YEARS and deductible MET!! Turpanion has failed at customer service for past two years and I do not see it changing. Ironically, first sentence on denial email stated "YOU have met your $1000 deductible" then the invoice was denied stating NOT met deductible! IDIOTS!!! Very dissatisfied customer! Use TRUPANION if you want to stay on phone constantly to get approved for their ineptness and you have lots of TIME to waste.
Insurer: Trupanion
By: Christs Graves
Quick easy
Quick easy. Everything explained.
Insurer: Nationwide
By: Anna B.
My cat has better insurance than I do
Easy claims process, quick reimbursement.
Insurer: Embrace
By: Rachel Noble