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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Easy to use platform
Easy to use platform
Insurer: Nationwide
By: Thalia Gutierrez Canola
Megan was quick and very courteous when…
Megan was quick and very courteous when resolving a billing issue I had with my policy. I am happy to continue using fetch as my pet insurance company!
Insurer: Fetch
By: Pamela Martinez
Awesome
I must say they were very awesome:-) Thanks for your support and excellent feedback:-)
Insurer: Embrace
By: Jose Morales
Excellent customer service!
Excellent customer service!
Insurer: Pumpkin
By: Lenora
Everything was great
Everything was great! REsponse by email was quick. Filing Claims was straight forward. Coverage was great!
Insurer: Embrace
By: John Maisch
Peace of Mind
The claim process is very easy on the App. I have a response in just a few days. I have had five dogs in the past 26 years, and dog #5, Powder, is the first to have pet insurance. It gives my husband and I great peace of mind knowing she can be treated, right now it is for HGE (very scary), and most of the cost will be covered.
Insurer: Spot
By: Tami Schnieder
Simple process, but pre-existing condition coverage unclear
The process was very simple, but it was not clear (until I called an agent) whether any conditions covered by my current Nationwide plan would be considered a "pre-existing condition" on my new Nationwide plan... unfortunately, the conditions which were covered before are considered pre-existing now, even though I'm moving from one Nationwide plan to another
Insurer: Nationwide
By: Cory
Unclear coverages before paying
Seems as though my policy was approved without any input to myself. I thought certain items would be included and they were not. May have made my decision to not get the insurance. Still haven’t fully seen what I paid for.
Insurer: Nationwide
By: Kayla Corn
So far I've been very happy!
So far I've been very happy. I've put it to good use with one of my pups this year and I came in handy with a foreign body surgery for another. I will also add that I wasn't hit with a big premium increase with the previous dog's surgery so hoping that this is due to some pretty good actuaries. I'm cautiously optimistic that I won't get punished for this my current dogs illness. But I will say that Embrace has been nothing short of amazing. They have been timely with all payments and claims processing. I took a break from insurance after having a terrible experience a few years ago when my premiums were doubling year over year with another carrier. But then when I got a second dog I revisited and chose embrace due to its positive reviews, coverage and value. I'm so glad I did!
Insurer: Embrace
By: Janet Petrillo
Very informative representative , answered all my questions
Very informative representative in discussing all the options and help picking the best plan for my puppy .
Insurer: Nationwide
By: Pete B. customer