207,763+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 207,763 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Best Insurance Ever
I have had to file several claims, but all have been paid without a problem. Filing us super easy and the customer service is superb. I had gotten a different Insurance for anothwr one of my dogs because it was cheaper and promised a higher reimbursement, well, you know how the saying goes, "you get what you pay for." Needless to say I ended up adding my puppy to my current insurance and now I refer people to Pets Best all the time because I know it really is the Best out there!
Very easy to submit claims
Very easy to submit claims and they are paid in quick order
Insurer: Embrace
By: Gerald Yanello
Prompt Easy rei,mbursement & great %
It was so easy to get reimbursed- I sent all billing to Insurance and within 5- 8 weeks, I received a check for about 70% of bill. I was ecstatic
Insurer: Pets Best
By: Liz
I got insurance for my dog and was…
I got insurance for my dog and was unfamiliar how it all worked. I was very surprised that is was so easy to navigate and submitting claims. I was more surprised how quickly Fetch responded and we received our refund as quick too. Thanks Fetch!
Insurer: Fetch
By: Selene
HAPPY with Many Pets
I've always been HAPPY with Many Pets. I always refer this company but alot of people can't afford pet insurance. It is true in that your rates go up as your pet ages. But it's worth having the insurance there for any kind of Vet visit!
Insurer: ManyPets
By: Robin
Relationship with company absolutely ruined!
On behalf of my family: 10+ years of using their services can be erased by one piece of paper mail that you never received stating that they would stop the specific coverage/plan type in your state. No email, no messages on our account, just a sudden "expired" in the middle of the only medical emergency my cat has ever had. And now, they are denying total and any coverage of her because they now consider her medical emergency to be "pre-existing" when they made me reapply as if I were an entirely new customer, despite having my entire old record showing that this only began occurring in the last two months! No option to grandfather in, no sympathy, no accountability for the lack of communication! So now I have no coverage at all. 8 pets and over a decade of loyalty to this company were completely erased by their inability to send anything more than a piece of snail mail to notify me of these changes, even though I had signed up to be paperless!! Completely unacceptable in this day and age of technology, and how untrustworthy and backhanded of a company to treat their long-time customers this way.
Insurer: Nationwide
By: Ariele Dashow
Easy and Fast Claims Processing
Very easy to file claims. Reimbursement is quick. Receive notifications throughout the claims process of status.
Do NOT trust this company
Do NOT trust this company, they weaponize their vague and overreaching contract language in order to deny claims as “preexisting conditions”. They deem one time SYMPTOMS like vomiting and diarrhea as related to ANY future conditions that cause those EXTREMELY common symptoms… ie say your puppy vomited from a food change 9 months before developing acute gastritis that needed treatment, Embrace will claim that the gastritis (or any similar illness that can cause vomiting) is related to a single vomiting or diarrhea episode that occurred up to an entire year prior to the new treatment date, even if the initial episode was completely unrelated or not linked to any condition at all, and even though both are SYMPTOMS of NUMEROUS different conditions and not illnesses in and of themselves, their philosophy is “well you can’t PROVE it’s not related”. Trust me, stay away from Embrace, they are a wholly predatory company. Spot and Pets Best are MUCH better. Also beware, they have a bad habit of using people related to the company in some way to write positive reviews, they are as dirty a company as it gets… you’ve been warned.
Insurer: Embrace
By: Angela Christine
Stephanie T was Great
Stephanie was great! Knowledgeable, professional, and just extremely nice! Explained everything and answered all my questions.
Insurer: Prudent Pet
By: Steven R Elias
My first claim was very easy to submit…
My first claim was very easy to submit and I appreciate the easy options for reimbursement. So far you've been a breeze to deal with!
Insurer: MetLife
By: Jaimie