216,195+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 216,195 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Very positive experience
First experience in actually submitting claims to Trupanion. Everything went smoothly and payment was prompt. The communication via email was above and beyond. We were kept fully aware of the status of our claims submitted over a number of weeks. Reside in Florida / Summer address CT.Claims were in CT.
Insurer: Trupanion Canada
By: Kathleen
Very positive experience
First experience in actually submitting claims to Trupanion. Everything went smoothly and payment was prompt. The communication via email was above and beyond. We were kept fully aware of the status of our claims submitted over a number of weeks. Reside in Florida / Summer address CT.Claims were in CT.
Insurer: Trupanion
By: Kathleen
Great Insurance Carrier
My husband and I had our doubts about Embrace, as we did with any other insurance carrier and the insurance industry in general. However, Embrace came through on our claim and made everything so easy! Our 4 1/2 year old Boston Terrier had to have surgery for her brachycephalic-related issues. Our claim form was faxed in and within the next few days we received an email acknowledging receipt and that our claim would be processed within approximately 20 days. We received another email just to let us know the claim was still in queue, and then a final email within the 20 days saying it was processed and that a refund check was already on its way. Coverage aside, the customer service at Embrace is wonderful. Prompt, friendly responses and updates. It's like Amazon or Zappos, but for pets :) We love Embrace and have our other Boston covered under them.
Insurer: Embrace
By: Mabel
review
The first month I sent in claim forms they were not processed, and the lady at that time (on the phone) after I called a month later, had asked "oh did you wanted them submitted" really no...i sent them to you for fun, considering you are an insurance company and I sent you receipts, what did you think you where supposed to do with them?!finally i managed to have one really helpful lady, who I am going to email my forms right after this.
Insurer: Trupanion Canada
By: Karen
review
The first month I sent in claim forms they were not processed, and the lady at that time (on the phone) after I called a month later, had asked "oh did you wanted them submitted" really no...i sent them to you for fun, considering you are an insurance company and I sent you receipts, what did you think you where supposed to do with them?!finally i managed to have one really helpful lady, who I am going to email my forms right after this.
Insurer: Trupanion
By: Karen
Coverage you can Trust
I'll keep this review short, sweet and straight to what matters. I learned the hard way with my first dog and was slumped with the bill so I vowed to not make the same mistake twice. Healthy Paws was recommended by a friend so I jumped at the opportunity and it paid off. Not only is my wallet happy with the coverage refund, but I feel safe and secure knowing my dog Milo is also safe and secure with Healthy Paws. I recommend the $100 deductable at 90% coverage. You wont regret it! Healthy Paws was in constant comunication with us throughout the entire process walking us through each and every step! They even checked up on Milo after the process which I was blown away as we all know great customer service is practically extinct. Thanks again Healthy Paws!
Insurer: Healthy Paws
By: Alex
Knee Surgery - Great Service
My dog had his second ACL repair two weeks ago. Both surgeries were covered by Healthy Paws without a problem. The claim was handled and I had a check within 10 days. The people at Healthy Paws are top notch and extremely easy to deal with. You can tell that they really care. I would highly recommend!
Insurer: Healthy Paws
By: Brandon
Wonderful People to help me thru this Process.
Any time I have spoken to Trupanions Customer Service, they have always been Polite & Knowledgable. They have Compassion. They have never rushed you off the phone. They also offered us different solutions to a Problem we had. I would Highly Recommend this Company to my Family & Friends. Thank you for your Caring Staff & Great Service.
Insurer: Trupanion Canada
By: Marie
Wonderful People to help me thru this Process.
Any time I have spoken to Trupanions Customer Service, they have always been Polite & Knowledgable. They have Compassion. They have never rushed you off the phone. They also offered us different solutions to a Problem we had. I would Highly Recommend this Company to my Family & Friends. Thank you for your Caring Staff & Great Service.
Insurer: Trupanion
By: Marie
Excellent
Associates are helpful and convey a true concern for your pet.
Insurer: Trupanion Canada
By: Henry